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Mastering Business Challenges with TRADE Certification

Learn how to reduce customer complaints, improve service delivery, increase product life cycles, retain talent, and build a corporate learning culture with the proven 5-stage TRADE Benchmarking Methodology. Developed by Dr. Robin Mann, this approach endorsed by the Global Benchmarking Network is easy to implement, flexible, and ensures a professional benchmarking process. Enhance your business practices with TRADE Certification.

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Mastering Business Challenges with TRADE Certification

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  1. for best practices

  2. Business Challenges 1. How do we reduce customer complaints? 2. How do we deliver services faster, better, cheaper? 3. How do we increase product-life-cycles? 4. How do we retain talent? 5. How do we build a corporate learning culture?

  3. Benchmarking focuses on how to improve any given business process by exploiting BEST PRACTICES rather than merely measuring the best performance

  4. TRADE Five Stage Benchmarking Methodology

  5. Why TRADE A proven 5 stage approach. Endorsed by the Global Benchmarking Network Easy to explain and communicate. The 5 stages have memorable name! Flexible. Can be used for exploratory (1-12 week) or in-depth (13-36 week) projects Projects are supported through a TRADE project management spreadsheet; a TRADE training manual; and a benchmarking certification scheme

  6. TRADE Certification Scheme TRADE Certification ensures a professional approach for benchmarking of best practices The three TRADE Certification levels are a progression in benchmarking knowledge maturity

  7. TRADE Bronze

  8. TRADE Bronze Who should attend? COOs, Directors, Vice President, General Managers, Senior Managers, Managers and Specialists of: Corporate Development / Planning Quality Strategic Planning Business Excellence Organizational Planning

  9. Dr Robin Mann Founder and Head Centre for Organisational Excellence Research, Massey University Commercial Director and FounderBPIR.com Ltd. ChairmanGlobal Benchmarking Network

  10. inbox@bestprax.com | (+91-22) 66348701 | www.bestprax.com

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