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Waste & Recycling Collection Service Update PowerPoint Presentation
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Waste & Recycling Collection Service Update - PowerPoint PPT Presentation


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Waste & Recycling Collection Service Update. Implementation Update. Standard service rollout has been completed. We have :- Supplied and delivered over 1/2 million new collection containers Collected and recycled 200,000 legacy containers

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Presentation Transcript
implementation update
Implementation Update
    • Standard service rollout has been completed.
  • We have :-
    • Supplied and delivered over 1/2 million new collection containers
    • Collected and recycled 200,000 legacy containers
    • Developed and distributed over 600,000 pieces of awareness information
    • Delivered a new bespoke collection fleet.

Work is continuing on providing enhanced services to the remaining multi occupancy dwellings

current position
Current Position
  • Now entering a more settled period
    • Weekly missed collection levels

Peak 2081, now 572

(over 500,000 containers are successful serviced each week)

    • Contact centre call levels are less than 290 / daycomparable to pre service change.
  • Impact of
    • festive period (double the normal daily tonnage)
    • recent bad weather
outstanding areas of concern
Outstanding areas of concern
  • Service misuse (enforcement initiative)
  • Quality issues
    • Spillages generated through collection activities
    • Correct return of containers
    • Repeat missed collections
    • Contamination
service improvement plan
Service Improvement Plan
  • Spillages & Container Return : Toolbox talk all employees, supervisor monitoring, formal action to continued non-complance.
  • Repeat missed collections : Introduced formal sign off process for collections repeatedly missed.
  • Introduced bespoke vehicles for certain collection points
  • Monitoring of crews both on the ground and via live video feed.
  • Rebalance rounds to ensure continuity across the service
future opportunities
Future opportunities
  • Bring bank review
  • Bulky reuse partnership
  • Nappy recycling
  • Material specific awareness raising
  • Streetscene waste recycling
  • Garden and food waste reduction
  • Community composting
  • On street recycling