30 likes | 109 Views
Learn how to conduct successful staff interviews in senior care facilities using observation techniques. Discover key behaviors to watch for and questions to ask potential staff members to ensure optimal resident-staff interactions.
E N D
Using Observation Susan G. Houser, BS, LNHA Administrator Medicalodges Nevada Nevada, Missouri
Touring • Tour potential staff member around home • Do they interact positively with resident and/or staff. • Watch body language • Appears to not want to touch residents, • When talking to a resident in a wheel chair do they bend down, squat to their level, take their hand
Questions they Ask • Do they ask questions or appear bored. • Do they compare your facility to others they have worked at? • If all went well set up next interview, explain to them how we do a peer/resident interview.