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1. Getting Started with YBP and GOBI Joan Thompson
YBP Library Services
2. YBP Services Firm Orders
Approval Plans
Continuations
Technical Services
Consortial Services
As far as the claims, “current” means is the series “working” or not. By “working” we mean the volume being claimed had either already been shipped, is NYP, in-house, in route, or on order. By not working, we mean the volume being claimed is not on order but is available, i.e. it had fallen though the cracks, and without the library claiming, we would not have shipped the book. 97% current, or “working” is about a good as it gets for any contins unit. 2-3% is always going to find a hole in your floor.
As far as the claims, “current” means is the series “working” or not. By “working” we mean the volume being claimed had either already been shipped, is NYP, in-house, in route, or on order. By not working, we mean the volume being claimed is not on order but is available, i.e. it had fallen though the cracks, and without the library claiming, we would not have shipped the book. 97% current, or “working” is about a good as it gets for any contins unit. 2-3% is always going to find a hole in your floor.
4. Workflow Options Ordering
GOBI
EDIFACT
GobiExport/GOBI EOCR
Electronic Invoicing
Electronic Status Reports
Cataloging
YBP Cataloging
OCLC WorldCat Cataloging Partners (formerly PromptCat)
YBP-OCLC Cataloging Plus
Physical Processing
5. YBP Support Customer Service Bibliographers
Your “go to” contact who can help with account set up, ordering and invoicing questions (Laura Zusman and Karla Meyette)
Collection Development Managers
Field staff who provide training, support and approval plan management (Joan Thompson and Jenny Hudson)
Director of Sales, West
Responsible for all Orbis Cascade Accounts (John Elliott)
Technical Services Staff
Help with set up and maintenance of technical services
Other YBP staff
Available to provide project support and consultation (i.e., Ann-Marie Breaux)
6. Joan ThompsonYBP Library Services jthompson@ybp.com