ETSI SPAN Public and Private networks complementarity in Emergency Telecommunications

1. ETSI SPANPublic and Private networks complementarity in Emergency Telecommunications  Walter.Legrand@eads-telecom.com Emergency Telecommunications Workshop 26th-27th February 2002, ETSI, Sophia Antipolis - France EDSN Presentation

2. Presentation outline • Disaster global scenario, SPAN analysis • Major critical users classes • Emergency communications types • Mission critical communications • Business critical communications • Consumer critical communications • Consumer and Mission critical connexity • ETSI SPAN14 work • Core profile server • Possible areas of standardization • Conclusion • Abbreviations Walter LEGRAND- EDSN Presentation

3. Day to day operations Emergency or public event Disaster Toulouse AZF disaster Walter LEGRAND- EDSN Presentation

4. Disaster - global scenario SPAN analysis SAT 3GPP GW WLAN/ad hoc/DMO PMR V+D DMO... disaster VPN IPFN IP GW SCN Walter LEGRAND- EDSN Presentation

5. Major critical users classes concerned • Two major classes : • Mission critical (private) such as Fire, Security, Health, Civil protection… • Non mission critical : • Administration critical (public and private) for Government agencies, Utilities…in order to decide, coordinate, inform... • Consumer critical (public) to allow the public (residential…) to make an emergency call, communicate, be informed... • Business critical (corporate) such as Companies, Operators…which are also concerned to maintain their work environment such as VPNs, data bases, ROBO, SOHO... • Using different communications means dedicated or commercial, with different EC policies,different services.…and who need to inter work Walter LEGRAND- EDSN Presentation

6. Emergency communications types • Communications types in case of emergency: • 1 Mission critical communications ‘day to day’ or ‘emergency’, or ‘disaster’ • Local: on site users (Fire, Security, Medical…) • Remote: Call centers (112…), operational/tactical… Computer Aided Dispatches (CAD), Control centers (GIS, AVL…) users • 2 Utilities (electricity, gas…) communications • 3 Agencies(local/regional/central administration, government, meteorology, environmental…) communications • 4 Operators communications • 5Corporate business communications • 6 Consumers communications • Using different network standards: PMR, PSTN, GSM, WLAN... Walter LEGRAND- EDSN Presentation

7. Mission critical communications • Use of a separate ( operated or not ) private, fixed and mobile, voice and data digital network (TETRA, APCO25, TETRAPOL as defined in ITU report M 2014) • High quality voice and data, end to end secured, fast set up, high traffic on a small area, operational whatever conditions, redundant nodes... • With specific features used like fast call set up,Security, Group call, Emergency call, a full set of specific Services … • Direct ModeDMO • With on site coverage, possibly ‘ad hoc’, anyway DMO • Composed of different sub systems like • Radio access, Core network, • Repeaters, Control centers, Call centers ... • Allowing inter workingbetweendifferent organizationson thesame or different networks Walter LEGRAND- EDSN Presentation

8. Business critical communications • Maintain business for Voice and Data • Disaster recovery • Geographical dispersion, but maintain service • Rely on public and private VPN networks, circuit and packet switched • Networks requirements for Corporate V+D continuity: • Network fast switching, data rerouting, redundancy, variable bandwidth, back up access • Mobile switches, IT Hubs... • VPN connectivity... • Remote access • Remote management Walter LEGRAND- EDSN Presentation

9. Consumers critical communications • Infrastructure for PSTN, ISDN, IP, Cables, GSM, TV… • Consumers need Voice and Data emergency communications, call back… • But also Agencies and Administrations, Corporate need of Communications resources for information, coordination and control (warning, reports, back up switching…) • Day to day: allow some resources as defined in ETS, GETS... • (But use of PMR could be easy as ‘under loaded’) • Emergency: generally public communications completely congested • Have to be restored, rerouted, controlled... Walter LEGRAND- EDSN Presentation

10. Consumer/Business and Mission critical connexity • ‘Routine’ situation: • PMR networks services for mission critical users • ETS (GETS, Pas…) limited set of PMR services on public networks for non mission critical users • Possible end to end Public to Private (to public) calls (Roaming…) • Emergency situation: differentiate on site mission critical users and remote users • On site connexity • Inter working of public/private networks to share information • Remote connexity • Have Points of connection between Private and Public networks through gateways, with guaranteed QoS, Security to allow: • Some back up/rerouting for Control and Call centers … users • Some administration, business, consumers priority/emergency calls • Some end to end Public to Private (to public) calls PMR Public ETS Walter LEGRAND- EDSN Presentation

11. ETSI SPAN 14 work • IPFN architecture as an open intelligent inter working platform • Work Item created in SPAN in June 2000 • Document EG 210 936 TC approved in December 2001 • users requirements and scenarios • architecture (new function identified as Core Profile Server...) • recommendations listed with liaison to Tiphon, SES, ECMA... • BOF meeting SPAN-TIPHON on IPFN in Washington in March 2001 • Recommendations taken in release 4 and 5 (Priority, Security…) of TIPHON with Public Private inter connection needs • Work item in SPAN for DEG /SPAN-140005 in January 2002 • Taking into consideration IEPS and IEMS • Focussed on core profile server • ENUM based work foreseen • EC Policies with multinational adaptation, (e-procedures) • ECcivil protection project EGERIS Walter LEGRAND- EDSN Presentation

12. IPFN AGENCIES Data Bases (GIS…) Information Centres IT GPS IPFN ROBO Servers Administrations IP core Corporate RTCP Operators Intranet VPN PABX GW Radio Access 3GPP Public safety Emergency services, Civil protection... Residential public SOHO Walter LEGRAND- EDSN Presentation

13. Core Profile server user ENUM+? Walter LEGRAND- EDSN Presentation

14. One possible Users scenario user2 TV, Radio Core profile server PC ENUM internet Tel Tel user1 3GPP PMR Dispatch Control Center Walter LEGRAND- EDSN Presentation

15. Core profile server: a new area of standardization • Get Information on Networks (Interrogate Network Management …) • Get information on Users (Interrogate HLR …) • Authentication of authorized users • Ask for required QoS, Security... • Network Location of user • Choice of network according to status (ENUM…) • Value added functions as broadcast... Walter LEGRAND- EDSN Presentation

16. Other possible areas of standardization • Public - Private inter working gateway (TIPHON) • Some EC procedures and practices of civil protection…standardization (e procedures) • Emergency management • Translation function (Language…) • Mediation function (Different terminals…) • Converter function (Different formats…) • Inter networks Mobility • Push service according • to event, to procedure... • Value added services Walter LEGRAND- EDSN Presentation

17. Conclusion • Consumer and mission critical telecommunications core networks can offer complementarity and interoperability in routine and disaster situations, by being interconnected. • SPAN14has an architecture work ongoing with proposals of new functional sub systems, work is also linked to the EGERIS ECIST project • Classify situations, define commercial and dedicated networks roles, users types to clarify scenarios. Walter LEGRAND- EDSN Presentation

18. NGN: Next generation Network PMR: Private Mobile Radio APCO: Association for Public Safety Communications Officials TIA :Telecom Industry Association MESA:Mobility for Emergency and Safety Applications ETSI: European Telecom Standards Institute ITU: International Telecom Union IPFN: IP Federating Network EC: European Commission TIPHON: Telecom. IP Harmonisation Over Networks NCS: National Communications System SPAN: Services and Protocols Advanced Networks PPDR: Public Protection Disaster Relief WLAN: Wireless LAN VON: Voice Over Network VoIP: Voice over IP QoS: Quality of Service ISSI: Inter Sub System Interface IETF: Internet Engineering Task Force SCN: Switched Circuit Network 3GPP: Third Generation Partnership Project UMTS: Universal Mobile Telecom System WWRF: World Wide Research Forum EGERIS: European Generic Response Information System MESA: Mobility for Emergency and Safety Applications IEPS/MS: International Emergency Preference Multimedia Scheme ETS: Emergency Telecommunication Service Abbreviations Walter LEGRAND- EDSN Presentation