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SKILLSOFT PILOT PROJECT FINDINGS

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  1. SKILLSOFT PILOT PROJECT FINDINGS Pilot held May 15 - November 15, 2001 California State Training Center February 21, 2002

  2. Pilot Overview SKILLSOFT SURVEY FINDINGS • 20 SkillSoft Courses Available • 218 users registered in group SkillSoft • 95 participants accessed one or more courses • 123 participants did not access one or more courses • 379 total courses accessed • 215 courses were completed in the specified time frame. • 83 evaluations received • Total Training Time: 29 days, 11:03:39

  3. SKILLSOFT SURVEY FINDINGS • 250 user licenses purchased by STC • 218 user licenses sold by STC • 50% of total users who participate complete at least one course • Positive feedback on content with a >70% approval rating • Positive feedback on usability with a >70% approval rating • Positive feedback on technology-based training as a learning modality with a >70% approval rating • Positive feedback on how participants will apply what they learned to their job • Few or no technical issues • Level of support provided by vendor

  4. Knowledge TransferAverage of scores among users who attempted pre vs. post testing more than doubled. SKILLSOFT SURVEY FINDINGS

  5. SKILLSOFT SURVEY FINDINGS Feedback 1. "Have you used self-paced web-based training before?"


  6. Eva SKILLSOFT SURVEY FINDINGS 2. "The instructions for my initial registration and access to this system were clear."

  7. Eva SKILLSOFT SURVEY FINDINGS Evaluation Feedback 3. "It was easy to navigate through this course."

  8. Eva SKILLSOFT SURVEY FINDINGS Evaluation Feedback 4. "Graphics and white space are well designed and the information is easy to read."

  9. Eva SKILLSOFT SURVEY FINDINGS Evaluation Feedback 5. "Lessons and topics are presented in a logical order."

  10. Eva SKILLSOFT SURVEY FINDINGS Evaluation Feedback 6. "Instructions are clearly stated throughout the course.”

  11. Eva SKILLSOFT SURVEY FINDINGS Evaluation Feedback 7. "My knowledge and understanding of the subject matter have increased because of this course."

  12. Evaluation Feedback Eva SKILLSOFT SURVEY FINDINGS 8. "Quizzes and tests are appropriate to objectives topics and content."

  13. Eva SKILLSOFT SURVEY FINDINGS Evaluation Feedback 9. "Quizzes tests and website tools (job aids skillbriefs) provide an appropriate way of assessing my skills and knowledge."

  14. Eva SKILLSOFT SURVEY FINDINGS Evaluation Feedback 10. "I would use this type of media for learning in the future."

  15. Eva SKILLSOFT SURVEY FINDINGS Evaluation Feedback 11. "The training is applicable to my job."

  16. Eva SKILLSOFT SURVEY FINDINGS Evaluation Feedback 12. "Did you take this course during or after work hours?"

  17. Eva SKILLSOFT SURVEY FINDINGS Evaluation Feedback 13. "Would you recommend this course to other employees?”

  18. Eva SKILLSOFT SURVEY FINDINGS Evaluation Feedback 14. "How did you hear about our online courses?"

  19. Success Criteria Met and/or Exceeded Eva SKILLSOFT SURVEY FINDINGS Statistical results as related to measurable objectives set for this SkillSoft pilot program: • Positive feedback with a >70% approval rating Content:Actual Rating = 84% Usability: Actual Rating = 79% TBT Modality: Actual Rating = 78% • Positive results on effectiveness of instruction using the SkillPort reports: Average of scores among users who attempted pre vs. post testing more than doubled. And... • 88% rated that this course applicable to their jobs • 78% would use SkillSoft for learning in the future.

  20. STATE TRAINING CENTER SURVEY FINDINGS (Based on Survey Questions 1-7)

  21. STC SURVEY FINDINGSSTUDENTS ACCESSING CLASSES

  22. STC SURVEY FINDINGSSTUDENTS ACCESSING CLASSES 1. How many SkillSoft courses started?

  23. STC SURVEY FINDINGSSTUDENTS ACCESSING CLASSES 2. I did not finish the course(s) for the following reasons:

  24. STC SURVEY FINDINGSSTUDENTS ACCESSING CLASSES 3. Will the course(s) you took be helpful in your current assignment

  25. STC SURVEY FINDINGSSTUDENTS ACCESSING CLASSES 4. Did the course(s) you took meet your expectations?

  26. STC SURVEY FINDINGSSTUDENTS ACCESSING CLASSES 5. Was the time involved in taking the course(s) worth the effort?

  27. STC SURVEY FINDINGSSTUDENTS ACCESSING CLASSES 6. Would you be interested in using this method of learning in the future?

  28. STC SURVEY FINDINGSSTUDENTS ACCESSING CLASSES 7. Did you find navigating this program user friendly?

  29. STC SURVEY FINDINGSSTUDENTS NOTACCESSING CLASSES

  30. STC SURVEY FINDINGSSTUDENTS NOTACCESSING CLASSES