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Scaling Informal Learning : An Integrative System View on Scaffolding at the Workplace. i-KNOW Conference, September 2013.

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scaling informal learning an integrative system view on scaffolding at the workplace

Scaling Informal Learning: An Integrative System View on ScaffoldingattheWorkplace

i-KNOW Conference, September 2013

Tobias Ley, John Cook, Sebastian Dennerlein, Milos Kravcik, Christine Kunzmann, Mart Laanpere, Kai Pata, Jukka Purma, John Sandars, Patricia Santos, Andreas Schmidt

project consortium

Project Coordination

Project Consortium

Learning Technology Research

Scaling Partners

Regional Application Clusters

Health Care – Leeds

Construction & Building – Bremen

Technology Partners

Basiskarte: digitale-europakarte.de

the dilemma of informal learning at the workplace
The Dilemma of Informal Learning at the Workplace
  • eLearning for Workplace Learning follows traditional training models
    • Based on direct instruction, courses and transfer of face-to-face interaction to onscreen interaction [Kraiger 2008]
    • Scales through reliance on standardized materials
  • However, most learning (esp. in SMEs) is informal
    • Connected to work practices, multi-episodic, just-in time [Hart 2011, Kooken 2009]
    • Passing on of skills between experienced workers [Attwell & Baumgartl 2011]
    • Does not scale well beyond immediate context

individualized

does not scale

highly effective

not persistent

contextualized

few benefit

motivating

expensive

example scaling informal learning in the regional building and construction ecosystem
Example: Scaling informal learning in the regional building and construction ecosystem

Interacting with People at the workplace

Paul discovers a problem at the construction site with PLC equipment ...

Generating dynamic Learning Material

The regional training center observes the Q&A and links it to their course material ...

Interacting in the Physical Workplace

Physical workplace is equipped with QR tags, learning materials are delivered just in time ...

Tutorial: How to Use PLC

What is PLC

How to use it?

Examples

Further Information

Hot Questions and Answers

  • Q: How to use PLC equipment …?
  • I have seen this before here …
  • Last time I did it, I …
  • Here is something helpful

Maturing

  • A list of helpful resources
  • Tutorials: How to use …
  • Persons: Peter, Mary, …
  • Work Practice: Installation,..
  • Concepts: PLC, Lightning
  • Q&A: …,

Social Semantic Layer

Emerging shared meaning, givingcontext

Peter

X3-PVQ

X3-PJC

Mary

  • Instructional Taxonomy
  • What is …
  • How to …
  • Example of …
  • Work Practice Taxonomy
  • Installation
  • Testing
  • Operation

PLC Equipment

X3-POZ

Paul

Energy Consumption

Lightning

slide5

Theoretical Perspectives on Scaffolding Learning

Workplace Learning PerspectiveLearning Episodes and Learning Flows

Theoretical Perspectives on Scaffolding

Technological Perspectives on Scaling

  • Pedagogical Perspective
  • Temporal support structures guide the learning process and fade as expertise develops
  • Theoretical Perspectives: Zone of Proximal Development, Self-regulated Learning
  • Adaptive Learning Technologies
  • Scale teacher guidance
  • Community and Social Network Perspective
  • Support Structures develop as a result of social practices negotiated in communities
  • Theoretical Perspectives: Communities of Practice, Knowledge Maturing, Social Networks
  • Social Networks and Network Sites
  • Scale inter-personal interactions and negotiations
  • Semantic Technologies
  • Scale meaning making and knowledge development
  • Cognitive Perspective
  • Collective Learning as an interaction between individual knowledge and artefacts
  • Theoretical Perspectives: Distributed Cogniton, Knowledge Co-Evolution
integrat ing different perspectives on scaffolding for scaling
Integratingdifferent perspectives on scaffolding for scaling

Ley, T., Cook, J., Dennerlein, S., Kravcik, M., Kunzmann, C., Laanpere, M., … Schmidt, A. (2013). Scaling Informal Learning: An Integrative Systems View on Scaffolding at the Workplace. In D. Hernández-Leo, T. Ley, R. Klamma, & A. Harrer (Eds.), Proceedings of the 8th European Conference on Technology-enhanced Learning (pp. 484–489). Heidelberg: Springer.

integrated scaffolding model k ey research aspects
Integrated Scaffolding Model: Keyresearch aspects
  • How collective knowledge is used for individual scaffolding interaction?
  • How individual interactions are aggregated to form collective knowledge?