AHRQ Health Care Innovations Exchange: An Invitation to Grantmakers

1. AHRQ Health Care Innovations Exchange: An Invitation to Grantmakers Presentation to Grantmakers in HealthJanuary 23, 2008 2:00 PM (EST)/11:00 AM (PST)

2. Speakers Mary Nix, Project Officer, AHRQ Veronica Nieva, Project Director, Westat

3. Today’s Agenda • The challenge of change • Goals of the initiative • What we’re doing • Benefits to funders and grantees • Call to action

4. What We Know About Implementing Change • It’s HARD • A problem for all industries • Influenced by: • Perception of innovation • Characteristics of individuals who adopt change • Contextual and managerial factors

5. What We Know About Implementing Change • Important change involves multidimensional health issues • Change involves multiple parties • Change occurs in complicated systems

6. Shared Problems… But Hard to Share Solutions • Innovations in health care delivery occur in a silo: • A specific setting • A specific population • A specific department • A specific disease or condition • Limited opportunities for solution seekers to learn from successes and failures of problem solvers (i.e., innovators) Nursing Home: Long-Term Care Hospital: ICU care Health Plan: Clinic-Based Care

7. Result: Slow and Not-So-Steady Adoption of New Ideas • Relatively slow progress in adopting innovations that improve the delivery of patient care • Use of innovations in patient care not keeping pace with use of innovations in technology • Wasted resources (time, manpower, money) • Frustration on the part of both innovators and adopters • Ultimate result: Delayed progress in improving the delivery of patient care

8. Goal: Accelerate the Diffusion and Uptake of Innovations • AHRQ’s mission: To improve health care quality, including reducing disparities • Our strategy: Provide a resource that supports decision-making on the potential adoption and implementation of service innovations • Main audiences: Clinicians, quality improvement staff, health plan and group managers – with emphasis on • Innovators • Change agents • Adopters

9. What Is a Service Innovation? • Innovation = Invention + Value • Product innovation – Tangible • Service innovation – Intangible; experience • Innovation Exchange definition: New (or perceived as new) activity that improves one or more domains of health care quality

10. What We’re Doing: Information Hub… Rich database of service innovations • Includes successes and failures • Wide variety of sources – including unpublished materials • Vetted for effectiveness and applicability to patient care delivery • Categorized for ease of use: extensive browse and search functions • Innovators’ stories and lessons learned • Expert commentaries Government Health care providers Researchers Health plans AHRQ’s Innovation Exchange Provider Associations Other change agents Funders

11. What We’re Doing: …Plus Learning Opportunities • Learning Networks: A chance to work with others to address shared concerns • Educational content: Access to expertise from outside experts and research • Webcasts, conference calls (featuring innovators, experts, and adopters)

12. Phased Launch of Site • July 2007: Launch of Introductory Web Site • Sample profiles of innovations • Information on how to submit innovations • Inclusion criteria • Educational content October Update November Update January Update • Spring 2008:Fully Operational Site • Searchable innovations (Profiles and Attempts) • Integrated QualityTools • Learning Networks and other opportunities to learn/interact • More educational content

13. Introductory Site (Phase 1.0): www.innovations.ahrq.gov

14. Full Site (Phase 2.0 – Spring 2008): www.innovations.ahrq.gov

15. What We’re Including: Criteria • The innovation focuses directly or indirectly on patient care. • The innovation is intended to improve one or more domains of health care quality. • The activity is truly innovative in the context of its setting or target population. • Information about the innovation is publicly available. • There is reason to believe that this innovation will be effective.

16. What’s We’re Including: Successes and Failures

17. Opportunities to Learn, Participate, Collaborate

18. What’s In It For You? For Innovators: • Share information on successes and failures with a national audience For All Solution Seekers: • Quickly find strategies for addressing specific challenges in health care delivery • Learn about the process of innovation and the process of adopting innovations • Join with like-minded people to solve shared problems • Learn from each other

19. Why Funders Have a Stake • Showcase work of grantees: Innovations Exchange can increase exposure to lessons learned from grantees’ successes and failures, helping to ensure that knowledge gained isn’t lost. • Plant seeds: Grant seekers and recipients can benefit from access to rich database of innovations.

20. What You Can Do Now • Tell grantees and other stakeholders about the Health Care Innovations Exchange. • Web sites (Add our link to your site) • Newsletters • Other communications • Urge grantees to participate in the Innovations Exchange and to use it as a resource. (Include request in RFP) • Help us develop and/or consider participating in Learning Networks (funders and/or grantees) • Your ideas?

21. Urge Grantees to Share Innovations Provide the following information in an e-mail to info@innovations.ahrq.gov: • Name and contact info • Summary of the innovation, including any results • Description of the health care setting (e.g., hospital, community clinic, nursing home). • Description of the population on which the innovation is focused, if any (e.g., the elderly, children, racial or ethnic group).

22. Why Submit Innovations • Receive RecognitionGain attention for the innovation through special announcements on the site; AHRQ is also exploring an awards program. • Contribute to Greater GoodBring about positive changes in health care delivery beyond your own walls. • Become a Community LeaderHelp lead a nationwide community of innovators and adopters engaged in learning and sharing.

23. Questions or Comments? • Contact us: info@innovations.ahrq.gov • Subscribe to receive e-mail updates: • http://www.innovations.ahrq.gov/contact_us.aspx OR • www.ahrq.gov: Look for red envelope and words E-mail Updates in the upper right section