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Comprehensive Guide to Project Management: Techniques, Tools, and Certification

Learn about project management, its application, stakeholders, goals, techniques, examples, reference materials, and key areas such as scope, time, cost, quality, human resources, communications, risk, procurement. Explore management plans, tools, PMP certification details, and risk exercises.

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Comprehensive Guide to Project Management: Techniques, Tools, and Certification

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  1. Project Management Mary Jennings, PMP

  2. Project Management Missteps • Work began in 1959 • Estimate: 4 years, AU$7 million • Actual: 14 years, AU$102 million • Architect returned to Denmark after 9 years, never to return to Australia 1/23/2009

  3. Objectives • What is Project Management? • When are Project Management techniques applicable? • Where can I get more information on Project Management? • What is involved with Project Management? • What Project Management tools are available? 1/23/2009

  4. Who are project stakeholders? 1/23/2009

  5. Goals of Project Management • Successful completion of project • Functionality • Schedule • Cost • …while managing stakeholder expectations 1/23/2009

  6. When are Project Management techniques applicable? (What is a project?) Project Management techniques are applicable when the task: • Has a beginning and an end • Is unique …vs. Ongoing Operations 1/23/2009

  7. Examples of Projects • Software development • New product development • Building construction • Landscaping • Conventions and conferences 1/23/2009

  8. Examples of Ongoing Operations • Service laboratory • Customer service • Manufacture of established product Generally, Project Management techniques are not directly applicable. 1/23/2009

  9. Project Management reference materials • Project Management: A Systems Approach to Planning, Scheduling and Controlling by Harold Kerzner • Effective Project Management by Robert K. Wysocki and Rudd McGary • Project Management Body of Knowledge (PMBOK)Project Management Institute www.pmi.org (some content for members only) 1/23/2009

  10. PMBOK organization Divides Project Management into • 42 processes • 5 process groups • Initiating • Planning • Executing • Monitoring/controlling • Closing • 9 knowledge areas … 1/23/2009

  11. Scope Management Ensure that the project includes all the work required (and only the work required) • Define the scope with project stakeholders, with formal sign-offs • Control changes to scope • Plan verification of end result Cost Time Scope 1/23/2009

  12. Time Management Ensure timely completion of project • Develop project schedule • Define tasks • Identify sequence dependencies • Estimate effort for each task • Monitor schedule 1/23/2009

  13. Co$t Management Ensure that project is completed within approved budget • Plan resources • Produce budget • Monitor costs and control changes to budget 1/23/2009

  14. Quality Management Ensure project will satisfy needs • Quality planning – relevant standards and how to satisfy them • Quality assurance and quality control – monitor on a regular basis! 1/23/2009

  15. Human Resource Management Make the most effective use of people resources • Organizational planning – roles and responsibilities • Team development – identify training needs 1/23/2009

  16. Communications Management Ensure appropriate generation, dissemination, storage, and final disposition of information • Plan who needs information, how often, media, from whom • Status reporting • Closure – formalize completion of phase or project 1/23/2009

  17. Risk Management Identify, analyze, and respond to project risk • Identification • Analyze risks and plan prevention and response • Monitor risks during project execution 1/23/2009

  18. Procurement Management Acquire goods and services from outside the organization • Plan procurement • Obtain bids and choose from among sellers • Manage seller relationship • Settle contract 1/23/2009

  19. Integration Management Project Management Plan Components • Work Plan (GANTT) • Procurement Plan • Quality Plan • Risk Plan • Communication Plan • Change Management Plan • Constraints and Assumptions 1/23/2009

  20. Project Management Tools • Microsoft Project • Work breakdown structure (WBS) • Dependencies among tasks • Estimates • Resource assignment • Expenses • Progress tracking • Microsoft Project Enterprise • Adds interproject dependencies, issue tracking, risk management, status reporting, integrated time reporting • Small projects: MS Excel • Freeware: Basecamp 1/23/2009

  21. PMP Certification Requirements • 35 hours of Project Management education • BA or BS and 3 years of PM experience, orAssociate degree or high school diploma and 5 years of PM experience • Pass the PMP exam 1/23/2009

  22. Summary • Why use project management • What is it, and when are project management processes applicable • Where to find additional information • What “knowledge areas” are covered in the PMBOK • Tools • PMP Certification 1/23/2009

  23. Exercise – Risk Management • List 5 risks associated with the project “Dissertation” • Complete a risk analysis form for any one of the risks 1/23/2009

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