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Since more than 30 years, GATE integrates and coordinates the experience of the industry with the demand of airport operation - at any period of time. Global Airport Leaders Forum “TRENDS” Dieter A. Heinz .

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  1. Since more than 30 years, GATE integrates and coordinates the experience of the industry with the demand of airport operation - at any period of time Global Airport Leaders Forum “TRENDS” Dieter A. Heinz

  2. Global Airport Leaders Forum “TRENDS” Dieter A. Heinz

  3. Global Airport Leaders Forum “TRENDS” Dieter A. Heinz

  4. Development and Innovation of Transportation Dubai Global Airport Leaders Forum “TRENDS” Dieter A. Heinz Air Transport Water Transport Time Ground Transport

  5. Airport v/s Aircraft Technology Technology Global Airport Leaders Forum “TRENDS” Dieter A. Heinz Airport Technology 707 747 A300 A380 Dreamliner Aircraft Technology Time Pax

  6. Airport Customer Experience“Passenger Handling?” Global Airport Leaders Forum “TRENDS” Dieter A. Heinz

  7. Convert the Passenger into a dedicated Customer Global Airport Leaders Forum “TRENDS” Dieter A. Heinz

  8. Tell the customer “Use my product and you will get this specific benefit”:the proposition must be one that the competition either cannot, or does not, offer.It must be unique and emotional – either a uniqueness of the brand or a claim not otherwise made. Global Airport Leaders Forum “TRENDS” Dieter A. Heinz

  9. ..create a worldwide desire to experience the opportunities of your airport - make it a “brand” Global Airport Leaders Forum “TRENDS” Dieter A. Heinz

  10. “Make the Passenger happy”Thevisionis a "stressfreeairport“ Global Airport Leaders Forum “TRENDS” Dieter A. Heinz

  11. Let‘sdiscuss:Whatdrivesairports growth ?Technology ?thePassenger ?theAirline ?theCompetition? the Image ?Whatdo airports, airlines and passengersexpectfrom technology ? Global Airport Leaders Forum “TRENDS” Dieter A. Heinz

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