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BECOMING A PERSON OF INFLUENCE Jo Miller, CEO, Women’s Leadership Coaching, Inc.

BECOMING A PERSON OF INFLUENCE Jo Miller, CEO, Women’s Leadership Coaching, Inc. Jo Miller, CEO Women’s Leadership Coaching Inc. 12 years providing leadership coaching and seminars. Coach to thousands of women worldwide.

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BECOMING A PERSON OF INFLUENCE Jo Miller, CEO, Women’s Leadership Coaching, Inc.

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  1. BECOMING A PERSON OF INFLUENCE Jo Miller, CEO, Women’s Leadership Coaching, Inc.

  2. Jo Miller, CEO • Women’s Leadership Coaching Inc. • 12 years providing leadership coaching and seminars. • Coach to thousands of women worldwide. • Clients include women’s networks at Apple, Bank of America, Boeing, eBay, Google, KPMG, Intel, Oracle, Siemens, UBS, & numerous others. • Silicon Valley’s “Women of Influence”, 2008.

  3. THE EMERGING LEADER’S QUANDARY: You can’t get a higher level job without leadership experience… But you can’t get the experience without the job.

  4. “I feel like I am the best-kept secret in my organization”

  5. INFLUENCING

  6. “In my company, influencing skills are the single most important success factor after knowing your job.”  - JoAnna Sohovich, President of Security and Communication, Americas Region, Honeywell

  7. Are influence and power good, or bad?

  8. Are influence and power good, or bad?

  9. Are influence and power good, or bad?

  10. Try to Influence a Situation Become a Person of Influence

  11. The Fundamental Truth about Influencing…

  12. DOG PSYCHOLOGY CENTER

  13. The Fundamental Truth about Influencing: Our behavior teaches people how to treat us.

  14. “You can influence others in every conversation you have. In a subtle way, we convey our confidence and professionalism in every interaction that we have with co-workers, customers, superiors and subordinates.”- Laurie Oare, Senior Vice President, General Manager, U.S. Foodservice

  15. A Role Model of Influence

  16. 6 Sources of Influence • 6. Positional

  17. Positional Influence: • The influence inherent in your job title and role.

  18. Ways to build positional influence • You are in an important job – people need to know! • Seize all opportunities to educate others about your role, and how you can help • Create your 30-second commercial.

  19. 30-second commercial • Name • Job title • I am responsible for… a, b, c • Come directly to me when you need… x, y, z

  20. “There is a myth that the higher you go in the organization and the more positional authority you gain, that you just have to say “do it” and people get it done. I hate to bust your bubble.” -Dr. Cecilia Kimberlin, VP QA, Regulatory Affairs and Compliance, Abbott

  21. “I’ve never seen a situation in which the person with the title was the only one who had influence.” - Claire Babineaux-Fontenot, Chief Tax Officer, Walmart

  22. 6 Sources of Influence • 6. Positional • 5. Expertise

  23. Expertise Influence • The influence that comes from your background, qualifications, experience and expertise.

  24. Ways to strengthen expertise influence • Early career • Don’t wait for an invitation to speak up regarding your areas of responsibility & expertise • Make your accomplishments visible • Mid-level • Volunteer for high-profile assignments • Lead committees and task forces • Senior-level • Build your “brand” as an industry thought leader • Speak on panels, at conferences, & in the media

  25. 6 Sources of Influence • 6. Positional • Expertise • 4. Resources

  26. Resources Influence: • Having access to the resources you need, to do your job well.

  27. Ways to increase resources influence: • Early career • Become a strong negotiator • Master “matrixed management” & “managing up” • Mid-level • Suggest special projects as developmental opportunities for others • Understand how finances and budgets work in your organization • Senior-level • Be a mentor, sponsor, and “talent scout” • Develop a deep understanding of your P/L and capital markets.

  28. 6 Sources of Influence • 6. Positional • Expertise • 4. Resources

  29. 6 Sources of Influence • 6. Positional 3. Informational • Expertise • 4. Resources

  30. Informational Influence: • Having a ‘finger on the pulse’ of what is going on in your organization, profession, and industry.

  31. Being an informational influencer: • Strive to keep up to date on what’s going on in your business and in the market • Look out for information about new projects, opportunities, re-orgs, personnel changes, resource allocations, budgets, innovations, legislation, etc • Network with other ‘informational influencers’ • Filter useful information from gossip or “noise”.

  32. 6 Sources of Influence • 6. Positional 3. Informational • 5. Expertise • 4. Resources

  33. 6 Sources of Influence • 6. Positional 3. Informational • 5. Expertise 2. Direct • 4. Resources

  34. Direct Influence: Being firm, professional and direct when someone’s behavior is detrimental to the team or the organization. (The 1% rule)

  35. Effective use of direct influence: • Be firm, fair and professional • Be direct and concise while delivering tough news • Explain what was unacceptable and why • Focus on a positive vision for the future.

  36. 6 Sources of Influence • 6. Positional 3. Informational • 5. Expertise 2. Direct • 4. Resources

  37. 6 Sources of Influence • 6. Positional 3. Informational • 5. Expertise 2. Direct • 4. Resources 1. Relationships

  38. Relationships Influence The influence that comes naturally with having a network of authentic relationships across your organization, profession, and industry.

  39. “It’s not enough to have a bright idea. I have seen too many projects led by great, passionate people fail because they tried to be the lone influencer. You have to get the right people in the boat with you. You have to engage the entire human fabric” - Sophie Vandebroek, CTO, Xerox

  40. The most important asset you will build in your career: Your Network AKA Your “Sphere of Influence”

  41. 6 Sources of Influence • 6. Positional 3. Informational • 5. Expertise 2. Direct • 4. Resources 1. Relationships

  42. DISCUSSION • Which sources of influence are most commonly used, in your organization?

  43. SELF-EVALUATION • What are your strong sources of influence? • Which do you want to strengthen?How?

  44. This presentation is available at: www.womensleadershipcoaching.com/filc.htm

  45. “… a really great piece of advice I learned early on in my career and I’ve used continuously: never let an organization’s structure get in the way of achieving results. I’ve found that one needs to operate inside and outside of the structure, with a positive attitude, always moving forward, filling in the gaps where needed”.- Vivian Banta, Vice Chairman, Insurance, Prudential Financial.

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