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EMS ONLINE DIRECTORY. David Beaton Jed Crelley Kumaran Mahentharian. Agenda. Introduction Background Goals Process Metrics Current/Future status Demo Risks Reflections. Purpose. One and only one nationally expanding online database of Emergency Medical Services

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Presentation Transcript
ems online directory


David Beaton

Jed Crelley

Kumaran Mahentharian

  • Introduction
  • Background
  • Goals
  • Process
  • Metrics
  • Current/Future status
  • Demo
  • Risks
  • Reflections
  • One and only one nationally expanding online database of Emergency Medical Services
  • A central location for EMS and public safety organizations in any county, state or region
  • A tool for creating printed directories of all available EMS organizations for any number of counties
  • Extend current functionality
  • Enhance system usability
  • Improve our process for developing software
  • Develop a system for deployment
process improvements
Process Improvements
  • Re-aligned schedule based on risks
    • Re-negotiation of high priority features
  • Fewer releases
    • Allowed for higher quality software to be released
    • Less duplicate testing
  • Feature Driven Process Model
    • Modified version of Scrum
  • Testing occurred for two weeks before deployment.
    • Sponsors were given test environment to experiment with
    • Test plan developed to address major aspects of system
  • Bug fixes performed during non-peak usage hours
metrics features
  • Feature Time-Line
metrics pum
  • Problems Per User Month
system improvement
System Improvement
  • Main focus for second semester was on InDesign simplification
  • Working system along with survey provided many suggestion for improvement
  • STEP conference provided an invaluable opportunity to do usability studies
new enhanced features
New & Enhanced Features
  • Enhanced Survey System
  • Bulk Auto-Formatting of user entries
  • Added an advertisement management system
  • Streamlined PDF conversion process significantly
  • Simplified admitting physician process
  • One step registration process
  • www.emsdirectory.org
current status
Current Status
  • Some features were removed due either low importance and/or high risk
  • Testing, Testing, Testing
  • Have not found any new bugs in the past week
  • All reported bugs have been fixed
  • System is as complete as a working system can get
future directions
Future Directions
  • Business team is coming up with plans to make this project self sustainable
  • System is now robust enough for counties to use to create their own hard copy PDFs
  • Sponsors are now looking for ways to get local governments to utilize the new system
risks encountered
Risks Encountered
  • Small team size
    • Overlapping roles
    • Assignments based on strengths
  • New Technologies
    • InDesign
    • C#
  • Many feature requests
    • Feature negotiations
  • Pre-existing code-base
  • Deployment
  • Working with real end users
    • Maintenance and support
  • Usability problems
  • Very active sponsors