Welcome to ReadyTalk Training

1. Welcome to ReadyTalk Training

2. ReadyTalk Audio Conferencing Basics • Conference Management • Conference Center Features • Hosting your Web Conference • Recording & Report Management • ReadyTalk Support Agenda

3. Types of Conferences Audio only 1-866-740-1260 Web only www.ReadyTalk.com You shouldn’t need a degree in computer science to hold a web conference. 1-866-740-1260 Audio and Web www.ReadyTalk.com

4. ReadyTalk ConferencingBasics • Use any time without the need for reservations • Include up to 96 participants per conference • Phone Number is always the same • Unique, consistent access code and passcode for both audio and web • International toll-free calling • Conference Leaders will Enter Account Key

5. ReadyTalk ConferencingBasics Invite Participants • Provide date & time of conference call • Provide toll free conference phone number to US and Canada based participants • Provide your access code

6. ReadyTalk ConferencingBasics Managing Your Conference • * 1 - Dial out to connect a new participant to your conference call • * 2 – Record your conference for someone who cannot attend • * 8 – Allow a conference call to continue without you

7. ReadyTalk ConferencingBasics Managing Your Conference - Security • Set one time security code • * 4 – Lock your conference/*5 Unlock your conference • * # - to obtain a count of the number of call participants • * 9 – to Obtain a Roll Call of Participants • Use Web Moderator to view conference participants

8. ReadyTalk ConferencingBasics Managing Your Conference Experience • # # - Chairperson mutes all conference lines • 9 9 - Chairperson Unmutes all conference lines • * 6 – Participant mutes their individual line • * 7 – Participant unmutes their individual line • * 0 – Ask for a private conversation with a conference operator

9. Conference Center Features

10. Conference Center Features • Invitation Emails • Custom Registration • Reports • Manage Recordings • Podcasting

11. Getting Started: Installation and Login

12. Installation • Go to www.readytalk.com • First Time: you may need to load the Java plug-in, if not already installed. This is a one-time download • Check your system requirements: Click on the browser check located under the participant login box.

13. Java Browser Test Results System already has correct version of Java installed Click link to install the correct version of Java.

14. Conference Rates Reservationless Audio: $0.05/min Web Conferencing: $0.10/min Recording: $0.05/minute Int’l Toll Free: Varies per Country Int’l Dial Out: Varies per Country

15. Login • Go to www.readytalk.com • Participants login with the unique access code you provide them • Chairperson must enter their unique access code and passcode

16. Create Meeting Invitations Fill out all the necessary info for participants and click “Next”

17. Review Your Invitation Choose to send your invitation, add it to your calendar, or edit it after previewing it

18. 1. Enter the email addresses of the participants you wish to invite OR 2. Upload a CSV file containing the email addresses of the participants you wish to invite OR 3. Use the preview screen to copy and paste into an email client such as Outlook Send Your Invitation

19. Add to Your Calendar Choose “Open” and then click “Save and Close” in your calendar client

20. Edit Participant Registration Create up to 5 custom registration fields to gather unique information about your participants

21. Participant Experience

22. Participant Experience • Audio • Dial the toll-free number • Enter the same 7-digit Access Code • Web • Go to www.readytalk.com • Click “Participant Login” • Enter the 7-digit Access Code • Type your information in the registration page • Provide online feedback after the conference concludes

23. Participant Registration Page

24. Update: Participant Lobby

25. Participant Slide View

26. Starting a Web Conference

27. Web Conference Functionality • Integrated Audio and Web Controls • Present PowerPoint slides • Show specific applications (Excel, Word, Websites) • Show your entire desktop • Appoint a Co-Presenter to share presentation responsibility • Grant Control of your applications or desktop to another participant. • Create and manage conference recordings

28. Start Your Web Conference Click to start a conference Use these tools to plan for future conferences

30. Set your optional security code and click “Start”

31. Participant Screen Integrated Audio and Web Controls Slide Controls Chat

32. Upload Slides Before The Conference Begins 1. Click Insert

33. 2. Select the File you want to upload

34. 3. View the thumbnails on your screen

35. Managing Your Audio and Web Conference

36. Conference Controls • Start Web Conference • Select Action Dropdown • Participants List • Conference Management • Phonebook • Options • Reports • Chat

37. Icons display each users connectivity • Telephone = audio participant • Computer = web participant • Hourglass = in lobby or dialing • Participant arrow dropdown list allows for chairperson to perform various actions: • Disconnect • Chat • Assign as Co-Presenter • Grant Control Participant List

38. Conference Management Participant Management: • Dial: Allows the chairperson to dial out to participants and join them into the conference • Disconnect: Disconnect selected participants • Play Name: Allows the chairperson to play selected participant name

39. Chairperson Audio Functions: • Mute All: Mute all participants to block out background noise • Unmute All: Unmute participants • Operator: Dials out to an operator for assistance • Record: Records the web and audio portions of your conference • Listen Only: Places all participants in listen only mode • Continuation: Allows the conference to continue if the chairperson drops out • Lock Audio: Prevents additional participants from joining conference Conference Management    

40. Conference Management Additional Features: • Phonebook: Allows access to a phone book for easy dialing of participants • Options: Allows the chairperson to change various conference parameters • Reports: Access to recordings

41. Phonebook

42. Chat: enables the chat window Application Showing Slider: allows you to optimize for better performance Entry Announcement: sets the announcement heard when participants join Quick Start: allows conference to start before chairperson has joined Options

43. Chat • Allows you to communicate and ask questions through the web interface • The chairperson can chat to co-presenters, a single participant, or the entire conference

44. Slide Preview

45. Share your entire desktop with participants • Chat is disabled by default • Participants’ displays are maximized • To stop this mode, select another Presentation Mode from the dropdown box, or end your conference Show Desktop Mode

46. Show any application that is open (word documents, spreadsheets, websites, software) Find application from in the selection box Show Applications Mode

47. Grant Control • Grant Control of your desktop or applications to another participant • Grant Control from Select Action Dropdown or the Participant Action Arrow.

48. Appoint a Co-Presenter • A chairperson can appoint a co-presenter to share responsibility • Multiple co-presenters can be appointed by the chairperson

49. Showing Button • When showing applications, you will notice a “Showing” button on the window. • The “Showing” button allows you to manage your conference from multiple windows.

50. Coloring Interlude