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Recruit, Retain, Reward: A Volunteer Success Story. Never Underestimate the Value of a T-Shirt!!!. A Short Video: Take it Outside. The Manitoba Marathon - A Brief History 1979 : 3000 Participants 2009 : Close to 14,000 Participants making it the 2 nd Largest Marathon in Canada.
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Recruit, Retain, Reward: A Volunteer Success Story Never Underestimate the Value of a T-Shirt!!!
The Manitoba Marathon - A Brief History 1979 : 3000 Participants 2009: Close to 14,000 Participants making it the 2nd Largest Marathon in Canada
Marathon Volunteer Jobs Awards Barricades Breakfast of Champions Canteen Clerk of the Course Clothing Depot Communications Course Marshals Course Photos and Stories Course Split Cyclists Equipment Entertainment Finish Area Finisher Medal Distribution Huggers Medical Overnight Security Parade Marshal Pasta Fest Photographer Race Day Security Race Day Media Recovery Area Race Day Security Signage Sound Production VIP Hospitality Stadium Set up Stadium Take Down Starting Area Track Marshal Transportation (Busses) Trucks and Drivers Full Marathon Hospitality Volunteer Hospitality Winner’s Circle
Who are we recruiting? • -Individuals: Joe Volunteer, Interested parties • -Groups: Service clubs, stakeholder groups ie: Sponsors • Stats Canada 2007 Report : Caring Canadians, Involved Canadians: • 5.7% Increase in the total # of volunteers from 2004 to 2007 • As of 2007 there were almost 12.5 Canadians aged 15 and over who volunteered for charitable or not for profit groups. • 11% of them volunteered in sports and recreation organizations & events accounting for 17% of total volunteer hours.
Recruiting at the Manitoba Marathon – Where to start? -Stakeholder groups: Sponsors, running community, -Schools: volunteer hours etc. -Community organizations – Scouts, service groups, car clubs -Individuals
How do we get the word out there? • Newspaper ads • Postings in various volunteer websites (Winnipeg Volunteer Centre, MyVop, Concerned party groups) • Radio/TV PSA’s • Attending volunteer fairs • Social networking sites - Facebook • Word of mouth
Online Volunteer Registration • Easy to keep track of who has signed up • Allows for easy communication among all volunteers and coordinators • Helpful for future events
Sample Confirmation E-mail Thank you for volunteering at the 2010 Manitoba Marathon! It’s volunteers like you that continue to make the Marathon a success year after year. Someone from your area will be in contact with you to confirm your participation and to answer any questions that you may have. We will do our best to place you at your desired location, however if a spot is not available we will try to make other arrangements with you at this time. Here are some important dates concerning the 2010 Marathon: Tuesday June 1st - Volunteer Orientation BBQ – 5:00-7:00pm at Norwood Community Centre Friday June 18th – Manitoba Hydro Pasta Fest – University of MB Investors Group Athletic Centre Sunday June 20th - Marathon Day!! If at any time you have any questions, please contact us at 415-4517 and we would be happy to assist you. Thanks again for your support! Sincerely, Darren Anderson Manitoba Marathon Technical Team
We got their attention – How do we sign them up? • Online • In Person/on the phone
How do we keep our volunteers? • Try not to overload • Listen to their feedback • Job rotation • Empower them with increased responsibility
How do we keep our volunteers? • Try not to overload • Listen to their feedback • Job rotation • Empower them with increased responsibility • Keep in touch with them in the off season
How do we keep our volunteers? • Try not to overload • Listen to their feedback • Job rotation • Empower them with increased responsibility • Keep in touch with them in the off season • Last but not least, REWARD THEM!
How can we say thank you for everything that our volunteers do? • Say thank-you – A simple thank you goes a long way • T-Shirt! • Volunteer BBQ • Volunteer of the Month • Freebies
Questions? Other Volunteer Success Stories?
