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The Gender Dimension of Using E-mail at Work

This study examines the gender dimension of email usage at work, highlighting how gender issues are integrated into broader socio-economic analyses. It identifies two key factors influencing email communication patterns among respondents: the nature of bottom-up communication and substitution effects. Findings reveal distinct gender profiles in email usage, with male-dominated clusters engaging in administrative tasks and female-inclusive groups leveraging seniority in relationships. This analysis contributes to understanding how gender influences workplace communication dynamics.

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The Gender Dimension of Using E-mail at Work

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    1. The Gender Dimension of Using E-mail at Work Marcella Corsi mcorsi@luiss.it

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    3. 3 COMMORG’s gender dimension In our project, gender issues are explicitly recognised, but tend to be treated as one dimension, rather than the sole focus, of the analysis. In other words, gender issues are explicated, but are mainstreamed into a broader analysis of the socio-economic changes taking place.

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    13. 13 Step 1: Gender/sex gap among respondents Cluster 2 is a male group of respondents, best represented by men working in the NL, involved in administrative tasks like “administration”, “project management” and “personnel management”. They are very independent in their relation with colleagues. Cluster 3 is a gender–neutral group of respondents, best represented by people working in Italy, with a relatively low level of education (high school, technical college), but very influential in their relationship with colleagues (within and outside department), probably due to their “seniority” within the company.

    14. 14 Step2: Gender/sex gap by RQs We have identified two hidden factors behind respondents’ gender profiles: factor 1 relates to the use of e-mail in bottom-up communication and its properties; factor 2 refers to the use of email and substitution effects. Men and women have very different characteristics according to this classification.

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