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San Diego “Crosswalk” Process for Permanent Supportive Housing
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  1. San Diego “Crosswalk” Process for Permanent Supportive Housing Tricia Tasto LevienSenior Program Manager Corporation for Supportive HousingMarch 9,

  2. San Diego County MHSA Housing Program Background • $33 million dollars ($22 capital/$11 operating) • Full Service Partnerships • Community Research Foundation • Mental Health Systems, Inc. • Heritage Clinic • Providence Community Services • Target Populations • Adults • Older Adults • Adults (justice system) • Transition Age Youth

  3. San Diego County MHSA Housing Program Background • Goals: Develop 241 units of housing; Lease 115 units of housing • Current Status: 190 units in development pipeline; 421 clients are in leased housing being subsidized by local County MHSA dollars. • One development is currently leased-up - Townspeople, Inc. 34th Street Apartments. • Two other developments will open by end of 2011 – Squier Properties/REOM’s Cedar Gateway and Father Joe’s Villages’ 15th and Commercial.

  4. San Diego “Crosswalk” Committees • The County of San Diego Mental Health Services Administration recognized the need for a high level of coordination between all involved parties in order to ensure effective MHSA housing program implementation. • The Crosswalk Committees have been meeting regularly since fall 2010 to plan and discuss issues related to successful lease-up and operations of MHSA permanent supportive housing developments.

  5. San Diego “Crosswalk” Committees • The “Crosswalk” Committees, much like a pedestrian crosswalk, were originally formed with the intention of assisting developers and service providers as they transition clients from their current living situations to permanent supportive housing. • Over time, the Committees have expanded to focus on all aspects of preparing for lease-up. • The Committees meet on a monthly basis and include representation from developer; service provider; property management; and County and their technical housing consultant the Corporation for Supportive Housing.

  6. San Diego “Crosswalk Committees” There are currently three Crosswalk Committees underway

  7. San Diego Crosswalk Meeting Topics • Meeting topics include, but are not limited to, the following areas: • Memorandum of Agreement (MOA) • Tenant Selection and Screening • Planning for Services • Community Building • Marketing and Communications • Capitalized Operating Subsidy Process • Community Art • Grand Opening • Retail Space (for those w/ retail) • Community Outreach • Client/Tenant Input • As we identify other topic areas, we add it to the list of topic areas.

  8. San Diego Crosswalk Meeting Topics • The meetings are approximately 1 ½ hours in length. Each month’s meeting focuses on one or two main topic areas. • Topic areas are discussed in order of importance related to timelines. • MOA – 120 days prior to lease-up • Supportive Services Budget – 120 days prior to lease-up • Marketing – 90 days prior to lease-up • At the end of each meeting, we discuss follow-up and topic(s) for next month’s meeting.

  9. San Diego Crosswalk Committee Meetings – Work Plan Matrix • A work plan matrix has been designed that includes topic areas, meeting dates, and important timelines. • Matrix also includes a section on follow-up items and a “parking lot” section. • The parking lot section is used as a way to note questions or discussions that are important but are tabled for discussion at a later date.

  10. San Diego Crosswalk Committee Meetings – Work Plan Matrix

  11. Crosswalk Committee Meeting Binders • Contact List • Meeting Agendas • Meeting Notes • Memorandum of Agreement • Work Plan Planning Matrix • Tenant Certification and Referral Process • Tenant Screening and Selection • Tenant Screening Matrix

  12. Tenant Screening Matrix

  13. Crosswalk Meeting Benefits • Create atmosphere of collaboration early-on. • Develop policies and procedures together • Manage workload over time. • Prioritize tasks in order of importance. • Anticipate potential issues earlier in the process • Establish tasks and delineate responsibilities. Share workload amongst all parties (Developer, FSPs, PM, County, etc.). • Establish common “vision” for development (esp. important for mixed-tenancy developments).

  14. Lessons Learned • You can never begin planning early enough. • Focus on meeting topic. As other items arise, table for future discussion. • Prioritize what needs to happen first in order to meet established timeframes. • Important to have management input and approval at the beginning. • Take meeting notes and summarize follow-up for everyone. • Establish deadlines and accountability to meet those deadlines.

  15. San Diego MHSA Housing Program • For more information, • San Diego County Mental Health Services Administration, KevineKy, Administrative Analyst to Dr. Piedad Garcia, (619) 563-2703, • CSH San Diego – Tricia Tasto Levien, (619) 232-1982,