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Jessica Brodey. Developing Policies and Procedures for AT Reuse Programs. How to Write Policies and Procedures Drafting a Policy Form & Worksheet Drafting a Procedure Form & Worksheet Policies and Procedures Checklists. Topics. Creating or Improving Your AT Reuse Program.

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Jessica brodey

Jessica Brodey

Developing Policiesand Procedures forAT Reuse Programs


Developing policies and procedures for at reuse programs

Topics

Creating or Improving Your AT Reuse Program


Developing policies and procedures for at reuse programs

  • Policies are high-level guidelines.

  • A policy is a plan or outline to guide decisions and actions.

  • Policies provide ground rules for effective interactions and may reflect high-risk areas of care.

  • Policies are usually based upon accepted, well-defined norms or standards of practice.

  • Norms/standards articulate what is done, who is served, and what resources are needed.

What are Policies?

Creating or Improving Your AT Reuse Program


Developing policies and procedures for at reuse programs

  • Procedures delineate the processes and activities necessary to implement policies; in other words, the day-to-day operations.

  • Procedures are usually based on professional guidelines when they are available.

  • Procedures provide step-by-step guidance for basic organizational activities (e.g., client intake, santization, delivery of products).

What are Procedures?

Creating or Improving Your AT Reuse Program


Developing policies and procedures for at reuse programs

Why do we care? to implement policies; in other words, the day-to-day operations.

  • Serve as a “road map” to success.

  • Means to mitigate liability.

  • Provide a structure to ensure practices are performed appropriately and safeguard against mistakes.

  • Serve as guidelines for accountability and help with continuity.

  • Ensure that everyone understands what must be done and how to do it.

  • Create a standard to assess compliance.

  • Assumption in your favor that you comply with the stated practices.

Creating or Improving Your AT Reuse Program


Developing policies and procedures for at reuse programs

  • Formal/written documents. to implement policies; in other words, the day-to-day operations.

  • Organized and easily accessible.

  • Table of Contents.

  • Like policies and procedures grouped together.

  • Unique number for each policy or procedure.

  • “Outline” format.

  • Utilize your resources!

    • PIOC Knowledgebase

    • Partners and umbrella organizations

Writing Policies and Procedures

Creating or Improving Your AT Reuse Program


Developing policies and procedures for at reuse programs

Model Policies and Procedures Table of Contents to implement policies; in other words, the day-to-day operations.

*SHOW DOCUMENT*

Creating or Improving Your AT Reuse Program


Progress diagram
Progress Diagram to implement policies; in other words, the day-to-day operations.

Categorize

Prioritize

Break it Down!

Creating or Improving Your AT Reuse Program


Developing policies and procedures for at reuse programs

Categories to implement policies; in other words, the day-to-day operations.

  • Organizational Structure

  • Governance & Management

  • Consumer Involvement

  • Human Resources

  • Finance and Accounting

  • User Services

  • Program Operations

  • Marketing and Public Relations

  • Outcomes

  • Partners/Collaboration

  • Sustainability

  • Disaster Preparedness


Developing policies and procedures for at reuse programs

Tiered System for Prioritizing to implement policies; in other words, the day-to-day operations.

  • High Priority

    • User Services

    • Program Operations

  • Moderate Priority

    • Organizational Structure 

    • Governance & Management

    • Consumer Involvement

    • Human Resources

    • Finance and Accounting

    • Marketing and Public Relations

    • Partners/Collaboration

    • Sustainability

  • Low Priority

    • Outcomes

    • Disaster Preparedness


Developing policies and procedures for at reuse programs

Break It Down to implement policies; in other words, the day-to-day operations.

  • User Services

    • Client Intake

    • Equipment Matching

    • Training

    • Technical Assistance

    • Delivery

    • Follow Up

    • Website Operations

  • Program Operation

    • Facilities

    • Acquisitions/Donations

    • Inventory Management

    • Evaluation

    • Repairing/Refurbishing

    • Sanitization

    • Storage

    • Distribution/Transportation of Equipment

    • Disposal/Recycling

    • Website Operations


Developing policies and procedures for at reuse programs

Break It Down to implement policies; in other words, the day-to-day operations.

Use the PIOC checklists!


Developing policies and procedures for at reuse programs

How to Start Writing to implement policies; in other words, the day-to-day operations.

  • Pick a subject area.

  • Policies:

    • Write down how things SHOULD work – “goals.”

    • Brainstorm/bullet points.

    • Slowly refine into clear, concise statements that communicate your goal.

  • Procedures:

    • Write down how things DO work (specific steps).

    • Use bullet points and rough descriptions.

    • Try JUST following the steps.

    • Finesse language

    • WHO, WHAT, WHEN, WHY, WHERE and HOW.

Creating or Improving Your AT Reuse Program


Developing policies and procedures for at reuse programs

Policy Number: ________________ Policy Title: ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Date Approved:_____ Revised: __________________

Model Policy Form

Creating or Improving Your AT Reuse Program


Developing policies and procedures for at reuse programs

Topic:_______________________________________ ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Date Approved:_____ Revised: __________________

Goal:________________________________________

Who is affected?_______________________________

Jot down topics/points that should be addressed:

____________________________________________

State your rule:________________________________

Does the rule match up with your goal?_____________

Model Policy Worksheet

Creating or Improving Your AT Reuse Program


Developing policies and procedures for at reuse programs

Procedure Number: ________________ Procedure Title: ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Date Approved:_____ Revised: __________________

Model Procedure Form

Creating or Improving Your AT Reuse Program


Developing policies and procedures for at reuse programs

Topic:__________________________________________ ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Date Approved:_____ Revised: __________________

Why:__________________________________________

Who:__________________________________________

What:__________________________________________

When:_________________________________________

Where:_______________________________________

How:__________________________________________

Model Procedure Worksheet

Creating or Improving Your AT Reuse Program


Developing policies and procedures for at reuse programs

Jessica M. Brodey ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Date Approved:_____ Revised: __________________

jbrodey@jmbpolicy.com

(301) 770-1127

Contact

Creating or Improving Your AT Reuse Program