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In the world of libraries, challenges like budget constraints and staffing cuts can hinder service delivery. Laura Francabandera, Solutions Associate at Literati, and Jennifer, a Ref Desk Ninja, creatively tackle these issues using innovative information skills solutions. They employ social media campaigns, engaging infographics, and visually impactful resources to support patrons and demonstrate library value. Learn how they use tools such as Tableau and ManyEyes to analyze data and advocate for essential positions and programs, ensuring libraries can effectively meet their communities' needs.
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Who am I? • Laura Francabandera: MLIS from San Jose State University, Solutions Associate with Literati by Credo, mother, InfoVisnerd What is Literati? • An information skills solution • Partners with libraries to address their needs • Social media campaigns to videos to infographics
Meet Jennifer, Ref Desk Ninja • Does more with less • Overcomes budget & staffing cuts • Wears 50 different hats • Wants to help her patrons and show the value of her position.
Helping Patrons Help Themselves • Creates posters & handouts for patrons. • Must clearly explain concepts. • Need to be graphically engaging. • Infographic Credit: Akasha Kasper
InfoVis Tools for the Graphically Disinclined • Visual.ly • Easel.ly
The Proof is Not Always in the Pudding • Wants to create a temporary position for career programs. • Must prove that the library needs the position. • Needs to find the data that supports this program.
InfoVis Tools to Analyze and Display Data • Tableau Public: tableausoftware.com/public • ManyEyes: www-958.ibm.com/software/data/cognos/manyeyes
Thank you!This presentation is archived on our slideshare account: credoreferencelaura.francabandera@credoreference.com OR literatisupport@credoreference.com