1 / 18

Introduction to Tardurr & MindJet

Introduction to Tardurr & MindJet. Founded in Germany in 1993, represented globally through regional offices Focused on products that Improve business productivity Half a million users worldwide Customers in 60 of the Fortune 100 companies

louis
Download Presentation

Introduction to Tardurr & MindJet

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Introduction to Tardurr & MindJet • Founded in Germany in 1993, represented globally through regional offices • Focused on products that Improve business productivity • Half a million users worldwide • Customers in 60 of the Fortune 100 companies • Benefits include an increase in return on people, information and business process management. • Tardurr is a development partner of MindJet

  2. Introduction to Rapid Response & E-vamp • Founded in Islamabad in 2003 as a joint venture between HN Data & E-vamp • Rapid Response provides Contact Center and Back-office support services to clients in North America and UK, using a dual shore approach • CRM-based technology, IP-based communication • E-vamp has been designing and developing Web and Mobile portals for clients since 2001, HN Data has been providing back-office solutions to blue chip customers in UK & USA

  3. Our Vision for NICOP

  4. The B2B or B2C Portal Concept STRONG VALUE PROPOSITION FOR CUSTOMERS • SIMPLE USABILITY & NAVIGATION : to attract 4 Million Overseas Pakistanis in EU. USA & Middle East to the your Portal • TRANSPARENT FINANCIAL MODEL : simple, clear & secure e-transactions • SECURITY & ACCESS : web-based security for transactions, easy access on-line & by phone

  5. The G2C Portal Concept • Web Site to Portal - Maturity Model NICOP’s GOAL

  6. Our Experience in Building Portals • We have extensive experience in designing, developing, and deploying Multi Access Portals since 2002. • We have extensive experience in designing customer-centric websites • Some of our customers include: Academic Gateway, Mobilink, SME Bank, Swiss Development Cooperation, EHA-Hoffmann • Outsourcing relationship with Proton Technology, one of the ‘mature’ players providing E-commerce & CRM applications in California, USA

  7. Introduction to Rapid Response & E-vamp

  8. The Contact Center Concept • A distributed, multi-media contact center that can handle e-mail, chat sessions or Web-based contacts just as readily as a voice call. • The next-generation contact center requires two fundamental architectural shifts: • voice over IP • move applications to open, industry-standard architectures • Multi-shore Capability

  9. The Strategy and Action Plan COMPONENTS OF INTERNET BUSINESS MODEL

  10. The Strategy and Action Plan

  11. The Strategy and Action Plan

  12. The Strategy and Action Plan for your website

  13. The Strategy and Action Plan

  14. The Strategy and Action Plan • What does the Internet do to your strategy & what is the Impact?

  15. The Strategy and Action Plan • What are new sources to support e-transaction? • VOIP/ Call Center/ Agents • Community or Chatting • Mobile/GSM • Blogging

  16. The Strategy and Action Plan

  17. The Strategy and Action Plan

  18. Think about Sustainability through Internet … Will it be difficult or easier?

More Related