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  1. Goals • Examine the Windows Server 2003 network printing environment • Install a network printer • Control access to printers • Create a printer pool • Set printer priorities • Monitor printer performance • Publish printers in Active Directory • Troubleshoot printer problems

  2. (Skill 1) Introducing the Windows Server 2003 Network Printing Environment • Network administrators must manage network printing, printer availability, and printer security • A shared printer is an object that can be shared with other network users • Print devices • Can be attached to servers or client workstations • Can connect directly to the network with no attached computer

  3. (Skill 1) Introducing the Windows Server 2003 Network Printing Environment (2) Microsoft’s printing terminology • Printer: The software interface that delivers the request for service from the operating system to the physical print device • Print device: The physical hardware that actually prints data • Print server: A computer, such as a Windows Server 2003 computer, that is connected to and sharing one or more print devices; used to print documents and to manage the printers on a network • Printer driver: The software that contains the information used by the operating system to convert the print commands for a particular model of print device into a printer language such as Printer Control Language (PCL) or PostScript

  4. (Skill 1) Introducing the Windows Server 2003 Network Printing Environment (3) Microsoft’s printing terminology • Spooling: Refers to the process of caching the print request to a hard disk, which releases the application quicker • Spool: A folder where converted print jobs are stored before they can be printed • Print queue: A list of print jobs from different workstations that is stored on the spooler of the print server • Graphics Device Interface (GDI): Controls the creation of any visual output for the operating system, either to the monitor or to the printer

  5. (Skill 1) Introducing the Windows Server 2003 Network Printing Environment (4) • A print device can be accessed through a print server • Using a local print device • Using network print devices • The principal distinction between network printers and local printers, in Microsoft terminology, is where the spooling takes place • Local printers spool to a location on the local hard disk • Network printers spool to a location on the network print server

  6. (Skill 1) Figure 9-1 Documents in a print queue

  7. (Skill 1) Figure 9-2 The Advanced tab in the Print Server Properties dialog box

  8. (Skill 1) Figure 9-3 The Server Properties command on the File menu in the Printers and Faxes window

  9. (Skill 1) Figure 9-4 The Edit String dialog box

  10. (Skill 1) Figure 9-5 Running Print commands at the command prompt

  11. (Skill 2) Installing a Network Printer Creating a network printer • Install the printer locally on the computer that is to become the print server • Share the printer to make it accessible to users over the network • Connect the print device to the local print server • Install the printer software (the printer) • To install local printers, use the Add Printer Wizard on your local computer

  12. (Skill 2) Figure 9-6 The Add Printer Wizard

  13. (Skill 2) Figure 9-7 Selecting a printer port

  14. (Skill 2) Figure 9-8 Assigning a printer name

  15. (Skill 2) Figure 9-9 Sharing a printer

  16. (Skill 2) Installing a Network Printer (2) • Sharing print devices • If you want a member server to connect to a print server on a network, use the Add Printer Wizard to create a logical printer that will connect to the shared print device • You can also use My Network Places to locate and connect to a shared print device, or the Run command on the Start menu and enter the UNC pathname in the Open text box • Network-interface print devices • Many organizations today have network-interface print devices that connect to the Internet using a network interface card (NIC) • For these devices, which are not attached to a print server, you must configure a TCP/IP port to enable communication over the network

  17. (Skill 2) Figure 9-10 Creating a new standard TCP/IP port

  18. (Skill 2) Enter either the IP address or FQDN for the print device Figure 9-11 The Add Port screen

  19. (Skill 2) Click to start the Add Standard TCP/IP Port Wizard Figure 9-12 The Printer Ports dialog box

  20. (Skill 2) Figure 9-13 The Add Standard TCP/IP Port Wizard

  21. (Skill 3) Controlling Access to Printers • For security reasons, you may decide to restrict certain types of printer usage to certain users • Printer permissions • Restrict who can print to a printer • Restrict who can manage a printer • Restrict who can manage the documents sent to a printer

  22. (Skill 3) Controlling Access to Printers (2) • Printer permissions are assigned on the Security tab in the printer’s Properties dialog box • Types of permissions • Print • Users can connect to a printer and send it print jobs • They can also pause, resume, restart, or cancel their own print jobs • Manage Documents • Users can pause, resume, restart, and cancel all other users’ printing jobs • They can connect to a printer and control job settings for all documents, but they cannot control the status of the printer • Manage Printers • The highest level of access • Grants a user administrative control over a printer • Users can pause and restart the printer, share a printer, change printer permissions, change printer properties, change printer drivers, or delete a printer

  23. (Skill 3) Used to specify the settings for a printer, such as the tray assignments Used to specify the availability hours for the printer, set printer priority, install a new printer driver, change spool options, and manage printed documents Figure 9-14 Assigning printer permissions

  24. (Skill 3) The Print Operators group is now the owner of the printer Figure 9-15 Changing the ownership of a printer

  25. (Skill 3) Figure 9-16 Selecting a user or group to whom printer permissions will be assigned

  26. (Skill 3) Figure 9-17 Resuming all print jobs

  27. (Skill 3) Figure 9-18 Pausing a single document

  28. (Skill 3) Figure 9-19 Canceling all documents

  29. (Skill 4) Creating a Printer Pool • A printer pool is a single printer on a print server that is associated with multiple physical print devices • All print jobs that the print server receives are distributed equally among the available print devices • Print jobs that are sent to a printer pool are directed to the least busy print device in the pool • Use printer pooling when you have a number of the same type or similar types of print devices, which all use the same driver so that they all understand the same set of commands

  30. (Skill 4) Creating a Printer Pool (2) • Creating a printer pool • Use the Ports tab on the Properties dialog box for the printer • At the bottom of the tab, select the Enable printer pooling check box • Select all of the ports to which you want the logical printer to print

  31. (Skill 4) To create a printer pool, you must have a number of the same type or similar types of print devices, which all use the same driver Figure 9-20 Enabling printer pooling

  32. (Skill 4) Click to open the Printer Ports dialog box where you select Standard TCP/IP Port and click the New Port button to initiate the Add Standard TCP/IP Port Wizard; you can then install and configure the port so that the logical printer will send its instructions to an IP address rather than a local port Figure 9-21 Adding printers to a printer pool

  33. (Skill 5) Setting Printer Priorities • You set printers as high-priority or low-priority to control the order in which their print jobs will be sent to the print device • When multiple printers have print jobs in the spool that require printing on the print device, the printer with the highest priority will print first • For example, you can create two logical printers that will both print to the same physical device • One group of users can be assigned to use the first logical printer, and a second group, whose jobs you want to take precedence, can be assigned to use the second logical printer • The second logical printer will be assigned a higher priority so that its print jobs will be completed first

  34. (Skill 5) Setting Printer Priorities (2) • Print jobs sent by higher priority printers • Bypass the queue of documents in the lower priority printer spool • Are sent to the print device first • To set the priority for a printer, use the Advanced tab on the Properties dialog box for the printer. • The highest priority value is 99 and the lowest is 1 • If you do not change the default priority setting, any printer with a priority from 2-99 will have its jobs sent to the print device first • Use the Available from option button to make a printer available only at certain times, which may be useful if you have a user or group that has a large volume of low-priority printing jobs

  35. (Skill 5) Used to set additional properties for printing, such as setting portrait or landscape orientation as the default, printing on both sides of the paper by default, the default paper source if the printer supports special trays, and the color, print quality and effects settings, depending on the capabilities of the print device Click to verify that the printer is working Figure 9-22 The General tab in the <printer_name> Properties dialog box

  36. (Skill 5) Makes the system compare the printer setup to the document setup to determine if they are compatible; if not, the print job will be put on hold Allows jobs that have completed spooling to be printed, no matter what their priority is, which is useful in high-volume environments so that the printer will not be idle while waiting for lengthy jobs to spool Keeps documents in the spooler after they have printed so that administrators can recreate a printout that has been damaged by a printer jam or other mishap Figure 9-23 Setting printer priority

  37. (Skill 5) Click to verify that the user, group, or built-in security principal object name you have entered exists in the domain Figure 9-24 Setting printer permissions for a group

  38. (Skill 5) Setting Printer Priorities (3) Down-level Windows clients • To install print drivers for down-level Windows clients, use the Additional Drivers button on the Sharing tab in the Properties dialog box for the printer • Windows clients • Itanium machines running Windows XP and Windows Server 2003 • X86 computers running Windows 2000, Windows XP, and Windows Server 2003 • x86 computers running Windows 95, 98, and Me • x86 computers running Window NT 4.0

  39. (Skill 5) Select this option if you do not want documents to print until they are completely spooled; this option is used for documents that are assigned a low priority so that those with a higher priority will start printing right away Select this option so that the document will not spool and printing time will be decreased; this option is used with programs that have their own spooling process Figure 9-25 The Advanced tab in the Properties dialog box for a printer

  40. (Skill 5) Figure 9-26 Verifying an object

  41. (Skill 5) Figure 9-27 The Additional Drivers dialog box

  42. (Skill 6) Monitoring Printer Performance • Administrators must monitor the printers on a network so that they can judge their performance • System Monitor • Allows you to view important data about the usage of hardware resources • Allows you to monitor the activity of system services • Monitoring performance • The main object you use to monitor printing is the Print Queue object because it is the key indicator of a printer’s performance • You can choose different performance counters, such as Bytes Printed/sec, Job Errors, Jobs, and Total Pages Printed to monitor the speed, errors encountered, current workload, and total printed output, respectively • The Print Queue counters are reset when either the print server or the spooler service is restarted

  43. (Skill 6) Current number of jobs in the print queue The number of bytes per second printed on the print queue Total number of pages printed through GDI on the print queue since the last restart Total number of job errors in print queue since the last restart Figure 9-28 Monitoring printer performance

  44. (Skill 6) Figure 9-29 Adding counters to monitor printer performance

  45. (Skill 6) Figure 9-30 Examining printer performance with the System Monitor

  46. (Skill 7) Publishing Printers in Active Directory • Active Directory publishes a PrintQueue object for each printer you install on a Windows 2000 Server or Windows Server 2003 print server in the directory by default • The PrintQueue object contains a subset of the information that the print server stores for a printer • If you change the printer configuration on the print server, the change propagates to Active Directory

  47. (Skill 7) Publishing Printers in Active Directory (2) • The PrintQueue object is stored in the computer object for the print server • To view the PrintQueue objects and other sub-objects • Open the View menu and select the Users, Groups, and Computers as containers command • Open the Computers folder and select any computer to display its sub-objects

  48. (Skill 7) Figure 9-31 The Users, Groups, and Computers as containers command

  49. (Skill 7) PrintQueue objects for published printers Figure 9-32 Viewing PrintQueue objects in Active Directory

  50. (Skill 7) The features listed here can be used to conduct a search for the printer object Figure 9-33 The Properties dialog box for a published printer