Summary of OCEA Survey 2012

Summary of OCEA Survey 2012

PresidentDick FeltonMembership Secretary - OpenTreasurer - OpenEducation Coordinator - OpenActing as: Dick FeltonCommittee Members at LargeRudy ModockJerry BrahoDave MannAdvisory CommitteeDoug BrownPaul SvatikPat LynchGlenn Schneider • VP Southern RegionBrent ClarkVP Central RegionRasoulEsfahaniVP Northwest RegionJerry OchsVP Northeast RegionChris KavanaghSpecial Event CoordinatorSteve Maples

The Ohio Clinical Engineering Association is your association and the how it functions and how it serves you is your decision. The Operations Committee functions to direct your organization to accomplish what you would like to have happening. Recently, the OCEA Mission Statement was updated to better reflect the organization’s purpose: • “To promote the Biomedical/Clinical Engineering and Healthcare Technology Management Profession to the public and the entire healthcare industry as well as provide opportunities for professional development and growth to help our members to stay current in this ever expanding technological field.” • Please provide answers to the questions below. This information is needed to help formulate the future direction of OCEA. Thank you in advance for your help and participation.

What would you like to learn more about? • 8 - the future of BioMed/IT integration. • 3 - wireless networking • 2 - CMMS / Equipment management programs • 3 - Regulation and changes to CMS, OEM regulations • biomedical technology • Certification • new technology and medical equipment • biomedical equipment managment standards • Is A+ even relevant? IT friends say not anymore. • Troubleshooting complex and difficult equipment problems such as in imaging and monitoring • data closets and IT paths • The new NFPA and CMS rules and regulations. • Lab Equipment. • The life of the BMT in health facilities

What areas could we utilize OEM’s for training? • Many items. We should see what is available and get some classes scheduled in all of our regions. • Any and all since we are jacks of all trades masters at some • Monitoring • Hands on training • More integration, IEC and HL-7 2.0. • H.I.S. interfacing. There equipment interface to our information systems. • Repair success stories of difficult problems • Wireless • Ways to use test equipment to complete PM's • Cardiology, Laboratory systems • 2 - Networking • 3 - Diagnostic Imaging, • 2 – Anesthesia • 3 – Lab

Does your organization have an interest in Benchmarking? • No 3 • Yes 8

What do you want benchmarked? • FTE justification • Financials and technical capabilities • 2 - frequency of PM's, • what kind of equipment does not get PM'd at all, • Equipment is under contract • 7 - categories of failures • Lifesupport, • PM completion, • Demand work order completion • Benefits and use • Collaborative benchmarking • Procedure • Costs • Tools

What metrics do you use now? • avg. PM time • avg. repair time • project time • non-productive time • 5 - work order completion • OEM reccomendations • database failure rate analysis • down time • Documented labor hours • Financial per admission and per devixe • costs of owning equipment, • life expectancies of equipment, • failure rates and causes

What would you measure if you could? • Service call response time. • Time to complete service calls. • repeat services • downtime,equipment utilization • Savings / costs related to servicing equipment in-house • Amount of time wasted input/ measuring /mining data. • Cost of ownership. • Work load between techs for balancing purposes • Time spent on paperwork • Cost of downtime for a particular device

Would you measure Efficiency of technicians? • 5 - Yes • 4 - No

Would you measure Cost of Ownership of a device? i.e. Acquisition cost + Service Time + Parts Cost + Allocation of Overhead + Cost of Downtime, etc. • The problem is getting resources to actually measure all these parameters. • 8 - Yes

How would you measure? By # of devices --- By value of equipment --- By modality • 3- per device • 2 - modality • devices and complexity • Value and functionality • value of equipment

Career PathingWhere do you want to go in your career? • BMET- CBET or 4yr • Director • I'm a BioMed student with IT experience, looking to leverage my present skills. • Already there • Supervisory role • Management • 6 - IT • Put the department back on track and retire in 5 years. • To have greater confidence, support and training in what I am doing now in imaging • technical side • more focus on high-value targets like medical lasers • To pass along the work ethic about the sense of urgency on system(s). Most importantly how it impacts the Patient and their outcomes. • Regional Director

What are the Educational Requirements needed? • 2yrs BMET or 4yrs BMET • BSEE, PE, MBA • Already overqualified • supervisor or manager? • intenational level certification • more training OEM and Third Party • MBA • Service schools • AS or BS • Mainstream Certifications that is, Cisco, CompTia, and Microsoft. • BS in business or a masters • associates or bachelor degree

Are Management Training options available to you and are you interested? • Yes 5 • No - 4 • Yes, no • Yes, yes • Yes, no

Are you interested in Cross Training by modality or other methods • Yes 10No 1

Financial Modeling, Budgeting, Workflow Analysis, Manpower Planning. Do you need help in any of these areas? • Yes - 8no - 4

OCEA CommitteeSeveral current committee members will be retiring this year. New Thinkers and Participants are needed to keep OCEA moving forward. Managing a state association is a large job responsibility unless it is broken down into smaller parts and it is the work of the individuals doing these smaller parts that result in the overall organization success. OCEA has a President and four Regional Vice Presidents. There are other positions such as Secretary, Treasurer, Education Coordinator, and Special Events Manager as well as other positions appointed by the committee. It is time to review this structure and decide if changes are needed for the future. • Is this the Structure that OCEA should continue with?

Is this the Structure that OCEA should continue with? • Yes 10 • Ask the new President. • Cleveland Clinic Biomed Management play a key role in OCEA We need to recruit/train more people with Website developement skills • no, it should be changed

If not then how should the structure be set up? • Since the President is responsible for the direction of the organization, I would think the first order of business ought to be getting a replacement for Dick. This would then allow the new President and those intending to stay, to know who will be left to chart a course on what needs built upon, what needs eliminated (if anything), and what needs to be added to enhance OCEA. One obvious need is the addition of the IT/networking arena. • Do the regional presidents and VP's need assistance as well? • I would like to continue having meetings at EMH • Physical meetings 3x a year, 2x evening Monthly telephone meetings • The legacy structure is very good but, it's the ad-hoc structure that can give an association its' bite.

Several possible new committee positions have been identified to help better manage OCEA.Volunteers are needed for these positions: • - Corporate Business Member And Sponsor Liaison - Individual Member Liaison/Secretary - Association Research Coordinator - News And Newsletter Manager - Information Blog Coordinator - Information Blog Contributor(s) - Website Manager - Meeting Coordinator/Manager - Online Accounting Manager - Email Manager

I am interested and want to help. I would like to be contacted by an Operation's Committee member. Here is what I would like to do: Hello Team. I am a Board Member of the Washington State Biomed Association (www.bmet.org) and have been watching your postings on a regular basis. I can see someone, or more than one, is putting a lot of energy into getting people to participate and give feedback. We are suffering from the same situation in our organization. A couple of folks are willing to work very hard...and even the members, don't respond very well. I would be very interested in communicating with the person(s) who are driving your organization to share experiences. Regards, Chris Walton, WSBA Treasurer & Webmaster

I am interested and want to help. I would like to be contacted by an Operation's Committee member. Here is what I would like to do:(continued) • yes • assist • email manager, or information blog coordinator • Be a part of meeting discussion

Final Thoughts and Additional Comments: • I get your daily bulletins and enjoy them. Very helpful. I’m in Oregon. • I really enjoy receiving communications from OCEA. I wish I was home more so I could meet everyone and attend some meetings! • Appreciate your hard work and good efforts; hope people will be motivated to step up and assist; not sure I can make that comittment • I would like to hear examples from other Managers and Supervisors on what they do to create incentives for all Biomeds to attend the meetings and increase their involvement. For example, mileage reimbursement, lunch vouchers, etc. Also, to create some sort of avenue to invite and include our IT counterparts. • Use training as standard at the shows. Have training on specific types of equipment. Require those that have the knowledge about the equipment to participate! • What suppliers of medical equipment (big names) could come to future shows? I mean things that are used in the hospital settings. Not girls handing out candy and pens. That was no help!

What will YOU step up to do?

Summary of OCEA Survey 2012