Advanced Empathy, Validation, Immediacy. Week Five. Fixing vs. Exploring Probes. “Fixing” is our natural response when given a problem Goals of stage 1 probes: Clarifying & better understanding the issue Making a better empathy statement Avoiding assumptions
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(Feeling words are so cool.)
Advanced empathy insurance! You can try some of these
Correct me if I’m wrong, but it sounds like…
I’m getting the impression that…
Just to make sure we’re on the same page…
This may be a long shot but…
This is what I’m hearing you saying… is that correct?
“I hear so many different things from people I care about. I have a few friends who are lesbian or bisexual. I’ve talked to some of them and they are really supportive… so are some of my straight friends. However, my parents believe that homosexuality is unnatural… and they are very vocal about their dislike of lesbian, gay, or bisexual people. Then, I hear all kinds of mean and hurtful comments from other people that I hang out with. I wonder what all of these people would think if I told them that I was a lesbian. Would some like me or not like me dependent on whether or not I identify myself as a lesbian? I don’t want to lose any of my friends… but are they really my friends if they would no longer like me solely because I am a lesbian.”
(^a little corny)