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1. Keynote • August 23, 2011
Charles McClam, USDA Deputy Chief Information Officer
Federal Mobile Computing Summit 1
2. Mobile Computing Priorities 2
3. In 2 years, nearly 75% of U.S. employees will work outside traditional office environments
Field workers must achieve “direct customer interactions” 65-80% of the work week
Today, 70% of U.S. employees use personal devices for official business
Government drivers:
Continuity of operations is expected, no matter where an employee is located.
Office space and associated costs will be reduced and teleworking is expected to increase.
Travel is expected to significantly decline.
3 Mobility Is Changing Our World
4. 4 USDA User Segmentation
5. 5 Customers Are Already Mobile Smartphone shipments rose 75% in one year
1/3 Americans have a smartphone (and much higher for younger users)
87% go online & check email (67% daily)
25% use smartphones as their primary internet access
6. Identify short-term deliverables and long-term roadmaps…
that enable improved delivery of business…
at a reduced cost…
with technology solutions that are simple, streamlined, secure, and supportable
6 Opportunity for Transformation
7. 7 USDA Anywhere
8. 8 Opportunity Knocks