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Structured Reflection on Team Performance

Structured reflection techniques to drive performance at Kuwait Petroleum Corporation. Learn how to implement structured reflection, benefits, and how it can be used in the oil sector.

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Structured Reflection on Team Performance

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  1. Structured Reflection on Team Performance

  2. K-LEAD COHORT- 5 (Members’ names mentioned in alphabetical order) • Abdullatif Ahmad Al Houti • Daliya Al Abdulrazak • Dr. Emad Al Awadh • Hamad Dakheel Al Subai • Mohammad Mubarak Al Ajmi • Salah Ali Al Hajri Kuwait Petroleum Corporation

  3. OIL SECTOR’S LEDERSHIP MODELThink-K Create Integrated Value Drives Performance Takes Ownership • Sets and achieves SMART ambitious business targets. • Promotes innovative ideas for continuous improvement. • Collaborates across value chain functions and businesses. • Communicates with and engages stakeholders for impact. • Holds self and others accountable for delivering results. • Demonstrates assertiveness, optimism and composure at all times. Focuses on People • Is a supportive coach who nurtures talent and creates growth opportunities for people. • Energizes and builds highly motivated team. Kuwait Petroleum Corporation 3

  4. K-LEAD Kuwait Petroleum Corporation

  5. Team Formation in Oil Sector • This is a common practice in Oil Sector to form a team to accomplish desired results (short/long term). • Generally, role of the team is either to investigate or to provide recommendations on certain business matters. • Team may consist of members from • Same group/ department or • Several groups within same company or • Different K companies or • K companies and other external parties Kuwait Petroleum Corporation

  6. Team Challenges • Unclear objective • Ineffective leadership • Role confusion • Poor communications • Lack of required skills in the team • Resistant to change • Lack of interpersonal skills • Inadequate time budget & resources • Lack of openness in sharing knowledge Kuwait Petroleum Corporation

  7. Structured Reflection on Team Performance The Idea The Idea of Structured Reflection on Team Performance conceived during attending K-Lead Training Model -3 specifically on the Airplane Assembly Exercise Day. Source of information is accumulated team member’s experience and internet research. What is Structured Reflection? Structured Reflection is a process to reflect team performance in a systematic and timely manner. Why is Structured Reflection required? Structured reflection technique facilitates positively to help team in achieving their goals. Reflection frequency depends on • Complexity of team objective • Size of team • Duration of work • Nature of challenges Kuwait Petroleum Corporation

  8. How Structured Reflection can be Implemented: • There should be facilitator. • Role of Facilitator can be assigned to any team member or can be performed by Team Leader. • Facilitator should discuss with the team, the performance upto that moment in open and positive manner. • Team should evaluate members’ role. Kuwait Petroleum Corporation

  9. How Structured Reflection can be Implemented: • Team should evaluate performance and come up with a plan to implement based on this structured reflection. • Team should • Keep members motivated • Share knowledge • Have open discussion • Celebrate success • Acknowledge individuals’ efforts Kuwait Petroleum Corporation

  10. How Structured Reflection can be Implemented: Team should exercise the following: • Feedback Technique • What went well • What went wrong • Feedforward Technique • What can be done better • Obtain Feedback & feedforward from stakeholders / superiors Points to be discussed • Clarity of objectives • Roles and responsibilities of team member • Work progress • Time budget & resources • Sharing knowledge • Communication with clients / stakeholders/ external parties • Deliverables / interim reports • Others feedback / suggestions from superiors /seniors Kuwait Petroleum Corporation

  11. Benefits from Structured Reflection By applying Structured Reflection on Team Performance, we are: • Practicing Oil Sector’s Leadership Model as • Taking ownership • Focusing on people • Driving performance • Creating integrated value • Motivating people to unleash their potentials Kuwait Petroleum Corporation

  12. Structured Reflection on Team Performance (SRTP) SRTP can be implemented in K Companies through: • PTC (Petroleum Training Centre) by arranging courses on • Team building skills • Communication skills • Supervision skills • Problem solving skills • Middle Management leadership skills • Courses arranging through external sources Kuwait Petroleum Corporation

  13. Structured Reflection on Team Performance (SRTP) Technology Leverage Usage of technology, for example: • Intranet / Knowledge portal • E-massages through Post Master • E-library Tone at the top Company leaders (top & middle management) should start implementing these ideas in their meetings. Kuwait Petroleum Corporation

  14. Thank You Kuwait Petroleum Corporation

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