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Operations Report
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  1. Operations Report Neal J. Couture, CPCM Executive Director Board of Directors Meeting Ft Lauderdale, Florida July 18, 2010

  2. Action Items from BOD Meetings • Compile presentation on CMBOK 3.0 project for EAC. Assigned to: Reuter Status: Done, to be given at July 19 mtg • Update membership survey re: member expectations from chapters (ie. frequency of mtgs & programs). Assigned to: Couture Status: • Engage ISM in Discussion on How to establish a more meaningful alliance or collaboration. Assigned to: Couture Status: Report in this briefing • Send a letter to NDIA recognizing Women in Defense’s WID accomplishments. Assigned to: Couture Status: Complete

  3. Discussion w/ISM • Executive Director Neal Couture met with Paul Novak, Chief Executive Officer of the Institute for Supply Management (ISM) on May 10, 2010. • Extremely cordial relationship – 12 years. Brief exploratory discussions on merger years ago. • Explained our current ideas re: potential alliances with other associations. • Idea of ISM coming together w/NCMA in some fashion is desirable. • Novak speaking with his elected leaders, agreed to meet again in near future.

  4. Financial Report Update 19% positive variance over budget 17% increase in revenue over last year!* Membership: 18.5% increase in revenue! Education: 11.8% increase in revenue! Advertising: 13.3% increase in revenue! Certification: 30.8% increase in revenue! Meetings: 23.7% increase in revenue!*

  5. Financial Report Update • Variance from budget • 19% positive variance in revenue • 3.8% negative variance in expenses

  6. Financial Report Update $1.1 million positive variance from this time last year!

  7. Membership Goals 2009-2010

  8. Dues increase and new structure implemented • Announcements in all media (CM, newsletters, website, chapter telecons, direct email). • Notice to students for new rate. • Notice to associates to revise member type. • “Beat the increase” campaign. • Resulted in acceleration of member renewals: >90% increase in dues revenue in June!

  9. Education Goals 2009-2010

  10. CPCM Study Guide • Published July 2010 • Sample questions, test taking tips, review of content areas. • Authored by Dr. John Wilkinson, CFCM, CPCM, Fellow

  11. Certification Goals 2009-2010 • Significant growth over last year • 175% increase in applicants • 44% increase in certificants (disparity caused by large number of applicants who have not yet taken the exams.)

  12. Standards Goals 2009-2010

  13. Meetings Goals 2009-2010

  14. World Congress 2010

  15. Publications Goals 2009-2010 `

  16. Component Relations Goals 2009-2010

  17. Advertising Goals 2009-2010

  18. Governance Goals 2009-2010

  19. Operations Report for FY 2010-2011 • Performance measures for each program area: • # units or transactions • Quality measures/feedback from customers • Financial measure: net income from sales • Overall health indicator: • Green: meeting or exceeding goals • Yellow: performance concerns • Red: significant risk of failure

  20. Performance Measurement Plan

  21. Performance Measurement Plan

  22. Members Board of Directors Executive Advisory Council (EAC) Executive Director & Staff Committees Chapters • Communities: • Council of Fellows • Women’s Forum • CMLDP Alumni • Certificants • New Professionals • Retired Professionals* • Communities of Practice: • TDOS • Service Contracting • Small Business Contracting