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Join Jared Snow as he reflects on his enriching Spring 2010 internship with the Texas Brahmas, detailing daily activities, projects, and valuable insights gained. Discover the site ranking, words of wisdom, internship objectives, and the Fish Bowl Project. See the Brahmas in action through captivating pictures showcasing fans, community events, and the dedicated staff. Dive into the world of sports management with this engaging narrative.
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Texas BrahmasSpring 2010 Internship By: Jared Snow SPMT 484 May 6, 2010
Contact Information • Brahmas Address: • NYTEX Sports Centre8851 Ice House DriveNorth Richland Hills, TX 76180 • (817)336-4423 • www.brahmas.com • Site Supervisor: • Scott Plourde (Director of Sales) • Splourde@brahmas.com
Site Ranking • I rated this site 4 out of 5 stars, because I truly felt like a member of the front office staff, not just a lowly intern. I was treated with respect and my input at weekly sales meetings was always taken into consideration. Everyone I worked with was very friendly and was always willing to assist me if I ever had a question. Best of all, I was given assignments and projects and was trusted to complete them without direct supervision. I really enjoyed my time with the Brahmas this semester and am glad I chose to do my internship there.
Words of Wisdom • I feel that after completing this internship I can share the following advice: • Make sure you give your best effort in everything you do, even if you believe it’s something insignificant • Try to get to know everyone that you work with, because you never know who somebody knows and they may be able to help you in your future endeavors • Always be eager to learn and do as much as possible • Be on the lookout for the opportunity to develop new skills that can enhance your marketability when applying for future employment
Internship Objectives • Develop a competency for all aspects of working in the Texas Brahmas front office to include: • Box Office proficiency • Mastery of customer management software • Understanding of the sales process • Participation in all areas of game day operations
Daily Activities • Create flyers for the sales staff for upcoming group nights • Help out in the box office by doing the following: • selling tickets to fans both at the ticket window and over the phone • Fulfill comp requests for tickets • Print tickets purchased online and place them in the will call box • Update prospective customer lists for potential group sales • Marketing/community events • Healthy Goals • All other duties as assigned
Project Description • Fish Bowl Project: • Input data from fish bowl information requests into TeleMagic customer software for future solicitations • Call everyone who filled out a request form and offer them promotional tickets for an upcoming game and ask if I can send them information on playoff packages and 2010-2011 season tickets • Make follow-up calls to all guests to insure distribution of playoff and season ticket literature