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This document discusses the challenges and targets related to water and sanitation services in the EECCA region, particularly focusing on the MDG (Millennium Development Goals) and the need for improved monitoring. It highlights deteriorating water quality and inadequate wastewater management as significant risks to health and the environment. The text emphasizes the disparities in service provision between urban and rural areas and suggests a zero-tolerance approach to microbial failures. It also outlines the components of monitoring frameworks, proposing enhanced tools for sustainable service quality.
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Targets and indicators on Service performance
Questions • Where are we in reaching the MDG 7/10? • Do we know where we are in reaching the MDG 7/10? • How can monitoring be improved? • How can the Protocol contribute to better target setting and monitoring?
… Yerevan • Deteriorating water quality poses a serious health risk • Untreated wastewater poses a serious environmental risk • Unreliable water supply is an impediment to economic development and education • Utilities can not maintain the current systems, except in major cities
Uniqueness of EECCA region • Highly developed urban systems and high network coverage in rural areas, cost of which are sometimes beyond current income levels • Until recently, declining provision and safety • MDG problems concentrated in Caucasus and Central Asia, particularly secondary cities and rural areas
What matters … • Quality of water and sanitation services • Sustainability of the service • Disparities between rural, urban, peri-urban and rural areas
Target components… • Access to water • Safety of the water provide … zero tolerance approach for microbial failure • Environmentalsoundness of sanitation
Joint Monitoring Program • WHO OECD consultation May 2005 • Renewed JMP questionnaire including service quality • Data gathering ending 24 November 2005 includes service quality
How can the Protocol contribute • Suggestion: • Declare zero tolerance to microbial failure as the ultimate goal for drinking-water quality • Based on the ongoing monitoring of JMP, develop a complementary region-specific monitoring tool • Consider a variety of tools to reach the targets
Indicator criteria • JMP – technology based • EU monitoring strategy • ECOHEIS – ENHIS • National reporting systems • Mediterranean Action Plan • ISO
Coverage DWQuality Service quality % pop covered % pop connected to sewerage % pop connected WWTP Disinfection method % failure E. coli % failure Enterococci Water production metered Water consumption metered UFW Elements of a reporting system 1
Service quality (cont) Waste water treatment Network performance Continuity of service Failure to maintain residual disinfectant Pipe breaks Volume wastewater treated as % of total wastewater produced Discharge of treated wastewater Reuse of treated wastewater Blockage of the network Elements of a reporting system 2