Chapter. 1. Introduction to Organizational Behavior. Introduction. Organizations are much more than only a means for providing goods and service They create the settings in which most of us spend our lives They have profound influence on employee behavior.
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The core 21st century qualities needed to create the ideal work atmosphere begin with intelligence, passion, a strong work ethic, and a genuine concern for people.
Reduced managerial performance
Reduced non-managerial performance
Failing to cope and deal with these forces will likely result in:
Lower work quality
Unhealthy consequencesChallenges of These Forces to Managers
Frederic W. Taylor’s Scientific Management Principles
Henri Fayol’s Functions of Management
Management is a separate body of knowledge that can be applied in any type of organization
A theory of management that can be learned and taught
There is a need for teaching management in collegesImpact of Fayol’s Functions of Management
Unit of Analysis
Leaders and Organizational Behavior
The Hawthorne Studies