Better Together The benefits of selling Avaya Networking with Avaya UC and CC

1. Better TogetherThe benefits of selling Avaya Networking with Avaya UC and CC

2. Technology leader for 30 years SynOptics WELLFLEET I COMMUNICATIONS Bay Networks Edge Stacking (BayStack) Layer 3 Switching (Passport) VPN (Contivity) Resilient Stacking Active/Active Switch Clustering Identity-Based Access Energy Efficiency Shortest Path Bridging Simplified Multicasting Distributed Top of Rack 1985 1994 1998 2009 Real-Time Applications Focus Avaya has shipped over: 100 million voice lines AND 100 million data ports

3. Collaboration Focus - Data Center to Desktop Avaya Desktop Video Display Flare on iPad Dynamic Data Center IMPROVE TIME-TO-SERVICE MANAGE PERFORMANCE REDUCE ERRORS Avaya Desktop Video Display Network Management VSP 9000 Collaboration Pods Customer Care Sets Intelligent Edge VSP 7000 WLAN 8100 SR 4134 ERS 4000 ERS 8000 Unified Branch ERS 5000 Wireless Sets VPN Clients Secure Mobile Collaboration AG 2330 ERS 2500 ERS 3500 Third party clients VoIPDesk Sets Mobile clients Avaya Desktop Video Display

4. Users care about two things EnterpriseApplication

5. Avaya’s View of the Enterprise Legacy View of the Enterprise NETWORK APPLICATIONS APPLICATIONS

6. Avaya Networking Strategy • Ease of commerce • Ease of implementation • Ease of support • Best in class UC experience • Disruptive Technologies • Fabric Connect • Shortest Path Bridging (SPB) • Horizontal switching Avaya on Avaya Ease of Commerce Ease of Implementation Ease of Support Best In-Class User Experience • Single quoting system for UC/CC and networking • Validated, pre-tested solutions • IP Office configuration script single command switch config <1 min • Plug n Play and auto-provision ports <1 min • Hot swap replacement with auto-config in < 2 minutes • VPFM - Integrated fault, performance monitoring • Up to 18x stack performance ensures readiness for real-time applications • Advanced resilient stacking ensures always on availability

7. Avaya Networking Strategy • Ease of commerce • Ease of implementation • Ease of support • Best in class UC experience • Fabric Connect • Shortest Path Bridging (SPB) • Horizontal switching Avaya on Avaya Disruptive Technologies Simplicity Business Continuity Maximize Benefits of virtualization Time to Service One protocol replaces many (STP, OSPF, BGP, PIM) Quarantines the Core from change, reducing errors Enables seamless proactive & reactive VM mobility Empowers real-time service moves and additions

8. Adding Networking to UC & CC 4x 6x Average CC Revenue Per CC Customer Average UC Revenue Per UC Customer $37K No Networking $129K With Networking $33K No Networking $185K With Networking Networking Substantially Increases Overall Spend

9. And foryou ….. * For every 24  96x1* IP telephones that a reseller buys, they get an ERS 3500 POE at no charge! For every 48  96x1* IP telephones that a reseller buys, they get an ERS 4800 POE at no charge!

10. Simple Attach Opportunities • Opportunity: Growth in Mobility, BYOD and Video • Attach: ERS 4000/5000 with Avaya Aura sales and IP phones • Opportunity: 64% of SME’s are upgrading legacy systems to UC • Attach: ERS 3000/4000 with Avaya converged IP Office & IP phones • Opportunity: Virtualization of UC • Solution: Avaya Collaboration POD

11. Ease of Implementation Scenario: Pinnacle Company has to install 5 different converged IP Office Systems in different customer sites. Using ERS 3500 quick start installation script… • Voice centric installer unpack equipment • Connects to ERS 3500 Types one command; switch is set up in under a minute Error free deployments - in minutes rather than hours - without specialized data expertise

12. Ease of Support Scenario: Apex Company’s most strategic customer is hosting an event where there will be a significant increase in voice and video traffic. With Avaya SLAMon.. Changes are implemented prior to the event • Real-time traffic is simulated to proactively measure performance • Potential issues and their root cause is easily identified Proactive performance monitoring addresses issues before they arise

13. Best in Class User Experience Scenario: Steve, a VP at a financial institution, participates in a video conferencing call with important clients. • At login, network detects he is running Scopia client, then Pending resources, assigned to a dedicated video service • Checks for viable network resources for a high QoE Reduces Complexity - Ensures Optimal Experience

14. Pre-integrated solutions… • Introducing Avaya Collaboration Pod Rapid deployment of real-time apps Management Applications Management Solution Support Networking • Integrated • Solution Compute Storage Integrates network, compute, storage, management and applications as a single solution offering

15. Up to: Than the competition And Improved Value 3 Year TCO@ 10,000 ports ($M) Source: Miercom, 2011 (*Outside of the test set)

16. RothesayNetherwood School Independent, co-educational boarding & day school Required 21st Century-Ready network infrastructure Embrace BYOD to enhance learning environment Problem Solution Value • End to End Avaya network • IP Office • IP Phones • ERS 4000 and 5000 series • WLAN 8100 series • Identity Engines • Unified Management • Embrace BYOD securely • Enhanced Collaboration • High availability network • Complete end to end solution • Students increasingly bringing personal devices • Security & network capacity concerns • Aging network infrastructure • Empower teachers to enhance learning environment “Our goal is to build 21st century classrooms with interactive tools that help students learn in new ways. With Avaya, we now have a powerful network that is up to the task and can support the steps we’re taking to improve learning. We are able to get everything we need from Avaya—delivered in one fully integrated package.” —Tammy Earle, Director of Technology, RothesayNetherwood School

17. Recent Press • “Avaya's genuine open standards approach gives us confidence that we are protecting our existing investment and still future-proofing our network to easily accommodate future innovations.“HaraldNordås, Sparebanken Vest “By using the Avaya VENA Enterprise Fabric …We now find ourselves in the pleasantly refreshing position of being able to consistently say 'yes we can'.“Phil Taylor, Leeds Metropolitan University • Avaya is the company that is stepping in with a true, holistic BYOD proposal that covers all the pieces.“Zeus Kerravala, ZK Research • Avaya Identity Engines allows us to tailor the level of network access based on both the user and device, minimizing the risk of security breaches and ensuring confidentiality of patient data. "—Mark Starry, Concord Hospital “Of all the presentations, Avaya's SPB talk was the only one to provide an example of a production deployment. It mentioned a hospital deploying SPB to support a multitenant environment.” Jim Duffy, Network World “Avaya Identity Engine can identify the device and the user based on his or her login credentials, "fingerprint" it, and register it accordingly, based on supplied policies.” Ted Samson, InfoWorld

18. Recent Customer Announcements * * * * * * Avaya VENA Fabric references

19. Summary • An all-Avaya solution ensures a full service experience • Win Faster • Accelerate Time to Service • Resolve issues faster • Optimize User experience On