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Introduction to the Catering and Hospitality Industry

Introduction to the Catering and Hospitality Industry

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Introduction to the Catering and Hospitality Industry

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  1. Introduction to the Catering and Hospitality Industry

  2. Types of Catering establishments Commercial Industrial Contract Catering Armed Forces In-flight Catering Health & Welfare Canteen workforce Educational • Hotels • Restaurants • Cafes & Deli’s • Bars & Pubs • Fast Food Outlets • Outside Catering

  3. Commercial - Hotels Budget hotels Bed and Breakfast One star Two stars Three star Four star Five star (luxury) Buri Al Hotel in Dubai

  4. Commercial - Restaurants Fine Dining Casual Dining Bistro Brassiere Ethnic

  5. Gordon RamsaysTop Tips to Running a Successful Restaurant Click on the play button to view video

  6. 1. Fine dining • Generally a small carte du jour • Formal surroundings • Innovative service style • Expensive

  7. Michelin Star Chefs Kings of the kitchen Click on the play button to view video

  8. 2. Casual dining • Various styles and types of food • Casual surroundings • Reasonably priced • Food served all day

  9. 3. Bistro • Various styles and types of food • Informal environment • Usually but not always plated service • Competitive prices

  10. Similar to a bistro Usually attached to a larger establishment Less formal surroundings 4. Brasserie

  11. Very popular Offer a wide range of cuisine e.g. Indian and Asian food 5. Ethnic restaurants

  12. Commercial - Cafes & Deli’s • Small food outlets • Offering a wide range of drinks and snacks

  13. Making wrap sandwiches • Click on above image to view video

  14. Commercial - Bars & Pubs / Gastro-pubs • Large range on offer • Depends on location e.g. city centre versus countryside setting • Gastro pubs are more modern and innovative style of pub food

  15. Commercial - Fast Food Restaurants • A common feature is a lack of cutlery or crockery • The customer eats the food directly from the disposable container eating with their fingers Staffing: • Low skilled • Part time • Not suitable for young people wishing to become professional chefs

  16. Types of fast-food restaurant: 1. • Order at the counter • After preparation the food is brought to the table • Payment on ordering or after eating 2. • Collects food from the counter • Pay & then sits down & eats (self-service restaurant)

  17. Other types of fast food • Customer collects ready portions • Customer serves himself from containers • Customer is served at the counter

  18. Commercial - Outside catering • Often used at events such as weddings and corporate events

  19. Industrial - Contract catering • The work of providing food and drink under the terms of a contract • Operates in a variety of large scale organisations for a set cost and time period • Industrial catering e.g. works canteens • Hospitals • Schools e.t.c. • Offers a wide range of staff development opportunities

  20. Industrial Public sector • Armed forces • Educational • Health and welfare • Canteen Workforce

  21. Industrial • Offers stable careers • Long-term employment prospects • Usually only in own country of origin

  22. Industrial - In-flight catering • Large scale industrial catering servicing the airline industry • Light snacks to five star in flight dining experience