LEADERSHIP & STYLES OF LEADERSHIP

1. LEADERSHIP & STYLES OF LEADERSHIP

2. ONE MAN MAKES THE DIFFERENCE The word “LEADER” comes from “LORD” which meant, in old Norse, the course or path of a ship at sea. The leader was the captain, who in Viking Days was usually the steersman and navigator as well. Now, whether one is the leader of a nation, of a business, of a department,or of a home, one has to have the following: • The ability to think deeply. • The ability to communicate effectively. • The ability to foresee the future and take necessary corrective action from time to time. • The ability to make things happen. The image and character of any group are reflections of the image and character of its leader …. the man who makes all the difference.

3. DON’T WALK AHEAD OF ME ; I MAY NOT FOLLOW, DON’T WALK BEHIND ME; I MAY NOT LEAD. JUST WALK BESIDE ME AND BE MY FRIEND.

4. LEADERSHIP

5. What is Leadership? Leadership is simply being the first, biggest or most powerful Quality in a human being. Leadership in organization has a different and more meaningful definition, Very simply put, a leader is interpreted as some one who sets direction in an effort and influences people to follow that direction. How they set that direction and influence people depends on a variety of factors that we’ll consider today. The word LEADERSHIP as an acronym stands for LEARN, EVALUATE, ASSIMILATE, DEMONSTRATE, EMPATHISE, RECOGNIZE SHARPEN, HEIGHTEN, INNOVATE & PERFORM.

6. Myths regarding Leadership • Leaders are born and not made. Are leaders born? • Leadership is a rare skill, it is rarely found. • Leadership exists at the top of the organization. • Leader has Charisma (the ability to inspire followers with devotion and enthusiasm). • Leaders control by Manipulation.

7. L : LEADERS LEAD Leader should interact with people Take interest in people Impress people Influence people Impact on people. L : LEARN Before facilitating one has to learn first. Leader educate his team has to be a keen learner Leader has to add to the knowledge and skill of his team members has to learn more about team and then unwind. LEADER

8. E : EQUIPPEREVALUATE • Equips himself with all the Gadgetry and tools to fulfill the task. • RAMBO as one - man army. • Afghanistan war period of 27 days from 11th September to 7th October was a period of equipping. • Has complete knowledge about the system he is involved in.

9. A : ATTITUDEASSIMILATE • Attitude of WHAT CAN I DO FOR YOU TODAY? • Attitude of SAYING SORRY. • Attitude of GRATITUDE. Express Gratitude by “thank you”in words , action and things. WORDS 10% EYES 20% HEART 30% 100% HEAD 40% • Attitude of LEARNING TO LOVE WHAT YOU DO FOR A LIVING. • Attitude of COMPARISON. • Attitude of IMPORTANT V’S URGENT.

10. Attitude of FORGIVENESS. • Attitude of CHANGE. • Attitude of SHARING. • Attitude of REMOVING MENTAL BLOCKS. • Attitude of REACTING V’S RESPONDING. • Attitude of KFP. • Attitude of WHAT PEOPLE WILL SAY. • Attitude of SUKHI RAM V’S DUKHI RAM. • Attitude of THINKING. • Attitude of FAIRNESS. • Attitude of HONESTY. • Positive Attitude people are Caring, Confident, Patient and Humble.

11. D : DREAMERDEMONSTRATE • He sees FARTHER. • Has clear VISION and decides the OWNERSHIP with the consent of the group. • He understand this ASPECT by understanding people. • Some people never see. : WONDERER. • Some people see but never pursue on their own. : FOLLOWERS. • Some people see and pursue it. : ACHIEVERS. • Some people see, pursue and help others to achieve it. : LEADER. • Dreams are nothing more than desires. Desires become strong when supported by Direction, Dedication, Determination, Discipline and Deadlines.

12. E : EXCELLENCE EMPATHISE • Leaders excels, go beyond average - persuade their vision by understanding their values of leadership in organization. • All organizations starts growing when the cost goes high. • We are not to live our life as LEGALIST. • Leaders help take people up the hill towards excellence.

13. learn evaluate perform assimilate evaluate demonstrate learn perform empathize innovate heighten

14. R : RELATIONSHIPRECOGNIZE • It is a bondage, between HEART TO HEART. • Why customers quit. DIE 1% MOVES AWAY 3% FORM OTHERS FRIENDSHIP 5% COMPETITIVE REASON 9% PRODUCT DISSATISFACTION 14% DIFFERENCE IN ATTITUDE 68% • Ability to CONNECT PEOPLE. • He who thinks is a leader and finds no one following him is merely taking a walk.

15. LEADER L : LEADERS LEAD. E : EQUIPPER. A : ATTITUDE. D : DREAMER. E : EXCELLENCE. R : RELATIONSHIP.

16. DEVELOPING LEADERSHIP QUALITIES WITHIN YOU • Leader is an Influencer. Who motivates, navigates and steers the organization to achieve excellence. • He is not an outcome from the structure but from the manpower. I shall discuss with you 10 ways to gain influence over people you work with.

17. INFLUENCER I : INTEGRITY - Moral uprightness, Honesty, Wholeness, Morality and Purity. • A survey carried out in America revealed 71% of leadership problem was integrity. • Never ever betray trust of the follower. • Practice VISION statement, which has direct influence on Integrity. Our VISION has four factors which are Integrity, Reliability, Pro-activity and Transparency.

18. N : NURTURE • It is caring for people. • Money makes the assets but people make money. • Commitment to the people to whom you lead. • Preferably a two way traffic - bondage of trust between leader and follower to be established. • We cannot nurture people if we have Fear of people Dislike people Contempt people.

19. F : FAITH • Faith and trust in people.

20. L : LISTEN • Listen to people. Ladder of listening can be achieved by L : LOOK AT THE SPEAKER. A : ASK QUESTIONS TO CLARIFY DOUBTS. D : DON’T INTERRUPT. D : DON’T CHANGE THE SUBJECT. E : CHECK THE EMOTIONS. R : RESPONSIVE LISTENING. • Leaders generally have the tendency to steal the EGO - FOOD, which ultimately detach the followers from him and allows him to coil - in.

21. U : UNDERSTANDING PEOPLE • We should not fear from the people and we should shun selfishness. With this we will have a long lasting relationship. • Followers wants GENIUNESS. NON POSSIVENESS (NON-EGOIST). ACCEPT PEOPLE AS THEY ARE. EMPATHY.

22. E : ENLARGES PEOPLE • If one has to go from one level to another he has to enlarge KNOWLEDGE, ATTITUDE ,SKILL and HABIT. (KASH). • Level of the organization can be judged by the ENLARGEMENT of the workforce, not in $.

23. N : NAVIGATOR • Navigator has to be obeyed. • Guide step by step - PROACTIVE approach.

24. C: CONNECTING PEOPLE • Connect heart to heart and not head to head. • CONNECT : HEART - Passion and Emotion Intelligence(EQ). HURTS - Love and Support at the weakest time. HOPE - Loyalty is not a factor but taking their hope into consideration, we can assist them to achieve their dream. • Leader should be like a Quarter Back in a Soccer team.

25. E: EMPOWER PEOPLE • Organizational growth and potential of the people and grow them. • Increase Responsibility, Accountability and Authority.

26. R: REPRODUCE • Replica of a leader.

27. INFLUENCER I : INTEGRITY N : NURTURE F : FAITH L : LISTEN U : UNDERSTANDS PEOPLE E : ENLARGES PEOPLE N : NAVIGATOR C : CONNECTING PEOPLE E : EMPOWER PEOPLE R : REPRODUCE QUALITIES IN THEM

28. It is my earnest request that we all must do SWOT analysis and fit ourselves into a groove as that we can create our place of work joyful and help others to grow and develop.

29. 12 CAUSES OF LEADERSHIP FAILURES • Inability to organize details. • Unwillingness to do what they would ask others to do. • Expectations of reward for what they know rather than what they do (first deserve than desire). • Fear of competition from others. • Lack of creative thinking. • The “ I” syndrome (claiming all achievements). • Over - indulgence. • Disloyalty. • Emphasis on “Authority of Leadership”. • Emphasis on title. • Lack of understanding of the destructive effects of negative environment. • Lack of common sense.

30. NEED FOR TRANSFORMATION What is the heart of transformation? It is the release of intrinsic motivation. How? By creating joy, pride, happiness in work, joy and pride in learning. The prime requisite for achievement of any aim, including quality, is joy at work. In our organization if we sincerely practice Integrity, Reliability, Pro-activity and Transparency we can transform ourselves.