1. When You Call 911 Emergency Medical Technicians - Paramedics

2. Emergencies • Accidents • Allergic reactions • Bleeding, uncontrolled • Breathing difficulty • Broken bones • Burns • Heart attack • Overdose • Stroke • Unconsciousness

3. Emergency Medical Service Providers • City or county government • Fire department • Hospital • Private ambulance service • Or a combination of the above

4. Emergency Medical Service Responders • Paramedics • EMT-I - Emergency Medical Technicians - Intermediate • EMT - Emergency Medical Technicians - Basic • ECA - Emergency Care Attendants

5. Emergency Medical Service Dispatchers • Answer the 911 call • Assess the situation • Send help

6. Dispatcher Duties • Calm the caller • Get needed information about the emergency • Send the Emergency Medical crew to the scene of the emergency • May give the caller instructions to help stabilize the patient until help arrives

7. EMS providers respond to emergency scenes in several ways: • First Responders – generally smaller, quick vehicles that can easily negotiate traffic • Equipped with basic first aid tools • Ambulances – Mobile ICUs. Equipped with advanced life saving supplies and equipment. • Transports patient • Aircraft – Includes fixed-wing or helicopters. • For quick and/or long distance transportation. • Fire Engines – Carry equipment for heavy rescue and extrication • For example: Jaws of Life®

8. Emergency Departments • In hospitals • In medical facilities • Medical care continues when the patient arrives at the Emergency Department

9. Features of Emergency Departments • Physicians trained in Emergency Medicine • Nurses trained for trauma care • Support Staff • Emergency Medical Technicians • X-ray Technicians • Respiratory Technicians • Specialized trauma equipment