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GEM– General Event Management
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  1. GEM– General Event Management

  2. AGENDA GEM Technology – General PPT, 2013

  3. GEM TECHNOLOGY GEM Technology – General PPT, 2013

  4. GEM • Sophisticated management solution composed of experienced advice and easy to use integrated IT application for professional and cost effective organization and administration of an event. • IT application is composed of twenty functional modules. • Operate independently. • Fully integrated in any combination of modules. • It can be applied to small events with few hundred participants or large events with thousands of participants, multiple stakeholders and various event locations and venues. GEM Technology - General PPT, 2013

  5. IMPACT GEM Technology - General PPT, 2013

  6. BENEFITS • Professional outlook of your organization • Cost streaming by minimizing mistakes • Improve event operations and staff productivity • Assist security efforts • Reduce the planning and operational risks • Enhance client’s (participant experience) GEM Technology - General PPT, 2013

  7. THE TEAM, OUR SYSTEM & ADVANTAGE GEM Technology - General PPT, 2013

  8. THE TEAM • Amadeus Holdings AG • Solutions and Service provider to Major Events • Operational Planning, Programme Management and Delivery GEM Technology - General PPT, 2013

  9. References • Competencies • International Olympic Committee • DB Schenker • IFSC (Sport Climbing) • Sochi 2014 Winter Olympic Games • London 2012 Olympic Games • Singapore 2010 Youth Olympic Games • Beijing 2008 Olympic Games • Torino 2006 Olympic Games • Athens 2004 Olympic Games • Salt Lake City 2002 Olympic Games • Sydney 2000 Olympic Games • Doha 2006 Asian Games • University Games Belgrade 2009 • Planning, Program and Project Management • Training and Integration • Issues and incidents management • Operational Readiness • Clients • Olympic and Paralympic Games Organizers • Major Events Organizers • Sport Governing Bodies • Related Businesses GEM Technology - General PPT, 2013

  10. References • Competencies • National Olympic Committee, Serbia • National Paralympic Committee, Serbia • Serbian Handball Federation • Serbian Rowing Federation • Tahal Saint Petersburg, Russia • KWF, Germany • Zheijang Scientific Instr, China • EWT-ELIN, Austria • Ruixing Leather Product Co.Ltd, China • Lillestrom WWTP, Norway • Borets, Russia • Borets International, UAE • NIZ Gazpromneft, Serbia • Electrical and mechanical design and planning • Panel building • Software development • Installation/commissioning • Business development • Clients • Water and Wastewater • Oil and Gas • Food and Beverage • Building Automation • Sport GEM Technology - General PPT, 2013

  11. References • Competencies • World Rowing Cup 2012 • 2012 Men's European Handball Championship • 14th Annual Corporate Extreme Days 2011 • European Senior Canoe Sprint Championships 2011 • 39th European Olympic Committee General Assembly 2010 • 25th Summer Universiade Belgrade 2009 • NLB Basketball League Final Four 2009 • 10th World University Rowing Championship 2008 • 3rd World University Flat Water Canoeing Championship 2008 • 10th World University Taekwondo Championship 2008 • Eurovision Song Contest 2008, Serbia • FIBA Africa Championship 2007, Angola • FIBA Asia Championship 2007, Japan • EYOF Belgrade 2007 • FIBA U19 World Championship 2007 • European Women Basketball Championship 2007, Italy • 27th European Water Polo Championships for Men and Women 2006 • 34th FIBA European Basketball Championship 2005, Serbia and Montenegro • GEM Applications • Sport Special Interfaces • Consulting • IT services and software development • Web design • GEM Solutions • Single sport event (GEM SSE) • Multi sport event (GEM MSE) • Business conference Events (GEM BCE) • Fairs and Exhibitions ( GEM EXPO) GEM Technology - General PPT, 2013

  12. OUR SYSTEM GEM Technology - General PPT, 2013

  13. OUR ADVANTAGE • PERFORMANCE • Operating system independent • Hardware independent • Secure as on line banking • DESIGN • Simple and friendly • Appropriate technology • Layered architecture • FLEXIBILITY • Modular • Scalable • Configurable • Compatible • INTEGRATION • Web Based • Core Modules • Optional Modules • Value Added Services • USABILITY • Device interface • Multi language • Simple user experience • PRICE • COMPETITIVE • Low Cost Base • Efficient • Specialized Company GEM Technology - General PPT, 2013

  14. OUR MODULES GEM Technology - General PPT, 2013

  15. CORE MODULES OPTIONAL MODULES • Web Registration • Accreditation • Badging • Event Calendar • Hotel Booking • Workforce • Uniform • Arrivals & Departures • Transportation • Fees Payment • Request for Processing • Info Point • Catering • Accomodation • Ticketing • Rate Card • Medical • Security • Assets & Materials • Fairs & Exhibitions GEM Technology - General PPT, 2013

  16. WEB REGISTRATION • End User to register on line • Organizers allocate username /password combination to delegations • Bulk registration supported (Excel sheet template) • End User will enter name(s) and data into the system • Significant reduction in the amount of work and time business user and End User GEM Technology - General PPT, 2013

  17. ACCREDITATION • Identifies, qualifies and quantifies the participants who will attend the event • Allocation of access privileges • Notification processes to advise End User of their status • Provides the information for other modules • Configurable to event requirements • Enables categorization & grouping of End User GEM Technology - General PPT, 2013

  18. BADGING • Event information and access rights on participant’s badge in a way that assures all necessary data for security system • Support batch printing • Full-color photo • Accreditation badge production, print and pick-up scheduling • Supports several identification methods (Bar code, RFID) • Generates report for business user on End User status GEM Technology - General PPT, 2013

  19. EVENT CALENDAR • Schedule of all events of interest (Promotional, Test, VIP, Team, & Competition) • Public (participant) & Private (organizer) access to Event Calendar • Connected to other modules (Accreditation, Transport, Arrivals/Departures) • Full Event, Venues, Customer categorization and grouping • Searching and filtering of data by: • Time and date • Category/group GEM Technology - General PPT, 2013

  20. HOTEL BOOKING • Online hotel room booking function • Data entry unit - versatile room inventory management that includes visual attributes for both the hotel and the actual rooms • Reporting unit - supports accounting and cost tracking • Reservation interface allows to see which rooms are available and which are occupied at each moment during the event as well as to search for available rooms (based on various criteria) and make reservations • Manage data from the Accreditation and the Arrivals and Departures modules to facilitate better scheduling GEM Technology - General PPT, 2013

  21. WORKFORCE • Module provide staffrecruitment, placement, managementand administration solution • Registration of the workforce via Internet through link on the official Web site • Assignment of tasks and schedules for all workforce positions (Salaried, Contractor, Volunteers) • The workforce & volunteers will enter their personal data, their profile and skill set GEM Technology - General PPT, 2013

  22. UNIFORMS • Tracks uniform type, size, models • Calculation of the uniform quantities according to workforce headcount • Procurement can utilize to calculate and purchase correct quantities, models and sizes GEM Technology - General PPT, 2013

  23. INTEGRATION – WORKFORCE to select right person for right position at one point, all required data will be automatically transferred to accreditation module to plan, prepare and issue uniforms and equipment to volunteers GEM Technology - General PPT, 2013

  24. ARRIVALS & DEPARTURES • Manages and monitors arrival and departure data of the accredited persons • Critical link for organization of the transport, accommodation, hotel bookings and catering • Manages a list of Teams and VIPs and the related protocol GEM Technology - General PPT, 2013

  25. TRANSPORT • Manages all aspects of transportation • Vehicle(s) Management (ie tracking and allocation) • Vehicle(s) Schedules • Vehicle(s) Utilisation • Driver(s) Management GEM Technology - General PPT, 2013

  26. INTEGRATION – ARRIVALS & DEPARTURES to prepare all stakeholders for fast check in to plan and organize airport/hotel pickup and drop off to prepare accreditation badge/card in advance GEM Technology - General PPT, 2013

  27. FEES PAYMENT • Provides functionalities for managing fees related to event • Manages different fees by the participant category • Calculates fees according to participant category entered in accreditation module GEM Technology - General PPT, 2013

  28. REQUEST PROCESSING • Provides management of various requests from accredited persons • Maintains service requests, catering services requests, laundry requests, extra equipment requests • Request status tracking • Requests are dispatched by SMS or email • Request statistics GEM Technology - General PPT, 2013

  29. INFO POINT • Interface to access all publicly available information related to the event • Access portal for publicly available information from all other application modules • Staff can search and retrieve information across the module GEM Technology - General PPT, 2013

  30. CATERING • Management, scheduling and monitoring of the following • Catering Supplier(s) • Restaurant • Meal Types • Orders and Deliveries • Cost(s) • Dietary Requirement management for Team and VIP • Statistics and reports GEM Technology - General PPT, 2013

  31. ACCOMODATION • Accommodation planning & management • Assign participants to accommodation facilities • Assign participants to accommodation resources • Intuitive graphical interface • Search information about persons, departments, locations, assignments and their dependencies • Accommodation facilities categorization, grouping and blueprint management GEM Technology - General PPT, 2013

  32. TICKETING • Supports selling the tickets • Can be used for selling tickets in box offices as well on line • Supports venue, event and ticket type customization • Venue configurability allows for multiple seating capacities based on the type of event or the time of day • Supports permission based constraints so that certain users can only purchase tickets for certain sections/sessions/times GEM Technology - General PPT, 2013

  33. RATE CARD • To enable stakeholders, partners & sponsors, rights holders, media and teams to buy or rent equipment, services and / or resources (conference rooms, furniture, video equipment...) • Web Shop module includes management and time scheduling for resources and services that will be rented • Management and approval of delivery of products GEM Technology - General PPT, 2013

  34. MEDICAL • Manages all medical provider data including information about physicians and available facilities. • Application that is used for scheduling medical visits for Participants. • Can be used for finding the most appropriate medical facility in case of emergency. • Module records diagnostic notes and treatment data for both planned and emergency interventions. • Medically related data about the athlete are made available. GEM Technology - General PPT, 2013

  35. SECURITY • Interface to security services and authorized security personnel. • Aggregates security related data from all other modules (accreditation data, event calendar, workforce) and presents it in the form that is convenient for the security risk assessment. • Allows storing of additional security related information for each participant, group, team. • Security System module requires separate set of access control rights reserved for security personnel. GEM Technology - General PPT, 2013

  36. ASSET & MATERIAL MANAGEMENT • Asset Management • Asset Tracking (Manual) • Asset Tracking and Inventory Monitoring • Consumable Materials and Goods • Stock Management • Reporting on the state of the stock • Registering input and output before and during the event • Asset Management • Manages location, quantity and holder of asset GEM Technology - General PPT, 2013

  37. MASTER DELIVERY SCHEDULE • Planning and scheduling tool for all transport deliveries • Integral part of 4 keys to the gate in high level security events • Integrated with track & trace function of vehicles • Schedule within permitted “operating windows” for deliveries • Optimization of deliveries based on vendor criteria and fleet / driver utilisation GEM Technology - General PPT, 2013

  38. FAIRS & EXHIBITIONS • Management and planning of stands allocations • Conference and congress hall • Assigning participants to the expo facilities • Authorized user can easily assign participants to fair resources • Search functions for persons, departments, locations, assignments and their dependencies • Intuitive graphical interface GEM Technology - General PPT, 2013

  39. INTEGRATION • Modules can be customized and upgraded • GEM platform uses modern web and communication technologies • Interface usesmodern web and communication technologies • Efficient exchange of information and integration with other systems EXCHANGE OF DATA • Web Services • XML Data Exchange • Database Exchange • File export/import functions GEM Technology - General PPT, 2013

  40. REPORTING • Existing standard reports meet management information requirements • "Live" reports adopted for viewing on tablets (IOS and Android tablets) collect &collate information from all modules - for management information needs • Dashboards - summary of data from different operations for MOC and Functional Area Operations • Reports can be exported to pdf or Excel (CSV) format GEM Technology - General PPT, 2013

  41. DASHBOARD GEM Technology - General PPT, 2013

  42. SYSTEMS ARCHITECTURE • Solution is based on flexible, scalable and easily upgradable hardware platform  • Solution supports different configurations of solution and supports use of tiered hardware infrastructure • Platform independent ( Windows or Linux ) LINUX recommended. • Solution runs on software platform that supports clustering • High-availability clustering (or Failover Clusters) can be implemented for the purpose of improving the availability of services. • HA clusters can be installed over different geographical location to prevent disaster scenarios. GEM Technology - General PPT, 2013

  43. SUPPORT GEM Technology - FIA September, 2013

  44. SUPPORT • Sport Special Interfaces • Incident Management • Information Management • Document management • Timing & Scoring • Draws & Entries • Live Scoring • Results • Consulting • Organization Structure • Training • IT Services • Network Design & Organization • System Integration • IT Support • Software Development • Web Design GEM Technology - General PPT, 2013

  45. THANK YOU • ARONA / Italy • NOVI SAD / Serbia • BELGRADE / Serbia Vi Ratti e Vallenzasca 1 28041 Arona, Italy Tel : +39 0322 44252 Mob : +39 334 11 24105 office@gem-technology.com Heroja Pinkija 95 21000 Novi Sad , Serbia Tel : +381 21 480 4800 Fax : +381 21 480 4808 office@gem-technology.com Jurija Gagarina 14N / 2 11070 Belgrade , Serbia Tel : +381 11 398 7450 Fax : +381 11 398 7500 office@gem-technology.com GEM Technology - General PPT, 2013