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Range of Quitline Practice in North America and Europe. Sharon Cummins, Ph.D., Shu-Hong Zhu, Ph.D., Linda Bailey, JD, MHS, Regina Van der Meer, Ph.D., Sharon Campbell, Ph.D. World Conference on Tobacco Or Health Washington, DC July 12-15, 2006. Quitlines. Common goal

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Range of Quitline Practice in North America and Europe


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    1. Range of Quitline Practice in North America and Europe Sharon Cummins, Ph.D., Shu-Hong Zhu, Ph.D., Linda Bailey, JD, MHS, Regina Van der Meer, Ph.D., Sharon Campbell, Ph.D. World Conference on Tobacco Or Health Washington, DC July 12-15, 2006

    2. Quitlines • Common goal • Diversity of practice • Rich source of ideas • Challenge of definition of terms

    3. Quitlines • Telephone-based programs • Evidence-based counseling, recommended in Clinical Practice Guidelines • Efficient—centralized • Convenient • Accessible

    4. Quitline Networks • North American Quitline Consortium (NAQC) and European Network of Quitlines (ENQ) • Share better practices • Establish common language • Collaborate on research • Raise the bar on service to lower smoking and other tobacco use

    5. NAQC 2005 Quitline Survey • One in a series • Fielded—sent to funders • U.S. and Canada in October 2005 • modified survey to European Network of Quitlines in April 2006 • Good participation • US—100% • Canada—90% • EU—almost 90%

    6. Median Hours of Operation

    7. Types of Telephone-based Services

    8. Eligibility for Counseling • Restrictions to counseling services • U.S. 61.5% • Canada no restrictions • EU 19.7%

    9. Restrictions to Counselingfor QLs with restrictions

    10. Counseling • Multiple session • Longer first session • Follow up calls after quit date • Topics • Timing of follow up calls

    11. Specialized Protocol

    12. Types of Internet-based Service

    13. Free Quit Aids • In the U.S. 18 quitlines (32.7%) provide free quit aids • Patch—94.4% • Gum—61.1% • Other—11.1%

    14. Eligibility for Free Quit Aids • Eligibility criteria • Low income/lack of insurance 61% • Enrollment in counseling program 22.2% • Readiness to quit 16.7% • Addiction level 2%

    15. Multiple Language Service

    16. Sources of Funding

    17. Quitline Budget for Service Fiscal year 2004-2005

    18. Phone Calls to QL Answered Live

    19. Total Tobacco Users Served

    20. Clinical Training

    21. Types of Supervision

    22. Evaluation

    23. Evaluation Pool • Criteria • phone number • Consent • Age • Language • Timing

    24. Evaluation Pool • Service • All • Only counseling • Only X number of sessions • Selection • all callers • convenience sample • random sample –50% of QL who answered

    25. Evaluation

    26. Acknowledgements • NAQC Research and Evaluation work group and survey review team • Quitline administrators and service providers • NAQC staff and funders • Carrie Koon, M.A. and Victor Wong, Ph.D. from the UCSD Research Team • NCI grant #5 P30-CA023100-22