Intelligence

1. AI-BASED BILLING ASSISTANT How a Conversational Assistant Transformed Finance Operations

2. Overview ThirdEye Data deployed a real-time AI- powered billing assistant, leveraging Retrieval-Augmented Generation (RAG), Databricks Vector Search, and Microsoft’s DBRX model to streamline internal billing query resolutions for a mid-sized enterprise.

3. Problem Statement: The client, a growing enterprise with complex billing workflows, struggled with fragmented data, slow query resolution, and limited automation capabilities. Finance and operations teams spent excessive time resolving repetitive billing inquiries across documents, spreadsheets, and internal policies. A scalable, intelligent solution was needed to enable fast, context- aware responses with enterprise-grade accuracy and security.

4. Retrieval-Augmented Generation (RAG) Assistant Vector Search with Databricks Microsoft DBRX Instruct Model Knowledge Base Construction Secure, Scalable Platform Solution Approach:

5. Technologies Used: Databricks Lakehouse Platform Microsoft DBRX Instruct Model Secure Role- Based Access Control Databricks Vector Search RAG-based LLM Architecture Enterprise Embedding Pipeline

6. Thank You Scan here to see demo on your datasets