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Psycho What? Defensible, Measurable, Assessable Training. Is Yours?

Psycho What? Defensible, Measurable, Assessable Training. Is Yours?. Wendy K. Lau, M.S., Psychometrician, PG&E. Psycho What?. For the namesake… Really, what does a Psychometrician do? What do I do at PG&E? A one-sentence answer… A multi-sentence answer… Review Analyze Create.

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Psycho What? Defensible, Measurable, Assessable Training. Is Yours?

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  1. Psycho What? Defensible, Measurable, Assessable Training. Is Yours? Wendy K. Lau, M.S., Psychometrician, PG&E

  2. Psycho What? • For the namesake… • Really, what does a Psychometrician do? • What do I do at PG&E? A one-sentence answer… A multi-sentence answer… • Review • Analyze • Create

  3. Levels of Evaluation

  4. Why is it so important to evaluate training? • Stakeholders’/clients • Curriculum developers • Delivery • Operations • Training participants • Independent contractors who perform all tasks (Curriculum Development, Delivery and Operations)

  5. Defensibility Why do we need to worry about defensibility? Examples from PG&E for a reality check…. Can you think of industries that require training defensibility? Do we have to worry about defensibility for all training? What do you think?

  6. What makes training defensible? • Consistent process • Identify appropriate targeted audience • Incorporate current adult learning theories throughout • Guidance documents • Direct alignment between training objectives and testing • Subject Matter Experts (SMEs) involvement • Checkpoints to ensure defensibility…That’s where I come in! • Task Analysis → Assessment & Remediation Strategy→ L2→Cutscore→Result Analysis Documentation, documentation, documentation!

  7. Questions? Contact me at: wxlp@pge.com THANK YOU!

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