Mobile Learning. Not About Apps !. Who’s It For?. Best Candidates!. Sales & Sales Support Jobs!. Best Candidates !. Customer Support Jobs!. Best Candidates !. Customer Service Jobs!. Best Candidates !. Support, Repair & Replacement Jobs!. A Change Of Design.
“What’s wrong with the way we are doing it now”? “Why are we in this training class”?
Fears / Beliefs
The Behavior Change Process
Make sure training is going to solve the problem
Analyze The Training Need
Design the training program, objective, outcome & exercises around show & tell and make modules small /short/specific
Design The Training Progm.
Write the course materials for the user as well as the medium of delivery.
Develop The Course
Implementation is either classroom delivery, or web delivery
Using the metrics approved by the manager / company.
Evaluate The Results
“Just Give Me The XX**## Answers”!
Hint: Continually Test on Users
More Rapid Prototyping
Just Find Out What Devices Your Users are Using and Determine The Formats They Accept. Most software will allow you to create and save in a variety of formats.
You Won’t Need Expensive New Hardware of Software
Because You Won’t Need to Be A Rocket Scientist or, well , you know who.
Yep, More Like This
Don’t Think Like a Trainer
Keep Your Design Simple
Trainers Learn From Students
Don’t Need $ Software