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Presented by Ibrahim Hassan Bihery PMP Program and project management Consultant at

Presented by Ibrahim Hassan Bihery PMP Program and project management Consultant at . Agenda. Change Management Definition . Change Management Definition-continued . OR. Primary reasons for applying change management in projects.

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Presented by Ibrahim Hassan Bihery PMP Program and project management Consultant at

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  1. Presented by Ibrahim Hassan Bihery PMP Program and project management Consultant at

  2. Agenda

  3. Change Management Definition

  4. Change Management Definition-continued OR

  5. Primary reasons for applying change management in projects

  6. Projects which are good candidates for applying change management • Projects that impact wide range of people ’ behaviors and work processes e.g. road , dams constructions business process re-engineering merger or acquisition • ICT projects

  7. What is Prosci’s Organizational change management process A structured process for managing the ‘people side’ of change on a project or initiative Research-based Holistic Easy-to-apply Scalable

  8. The five building blocks of successful change Prosci ADKAR Model

  9. Prosci’s Organizational change management process & Plans

  10. Prosci’s Organizational change management process-continued

  11. Connecting individual and organizational change management

  12. OFOQ project & Its Objectives OFOQ project scope is to supply, install commission, operate & maintain an integrated Trade Facilitation System (ITFS) to support and reengineer BCA business processes.

  13. OFOQ project & Its Objectives-Continued • To replace the existing eCAS with a fully fledged trade facilitation system that will significantly streamline & enhance the Custom Affairs back-end & front-end operations • To be in line with the Kingdom of Bahrain’s 2030 vision & support Bahrain’s aspiration of becoming the leading Trade hub in the region • To provide best-in-class services to the business community, support the Kingdom’s aspirations to become a regional & global trade hub & adhere to national & international security requirements • To promote increased trade between the Kingdom of Bahrain & the international trading community through the fast & efficient application of customs controls, policies & procedures, together with revenue collection, whilst at the same time mitigating associated risks to ensure security & public safety.

  14. BCA Change characteristics assessment results

  15. BCA Organizational attributes assessment results

  16. BCA Change Management Plans

  17. Communication Plan

  18. Communication Plan -Continued

  19. Sponsor Roadmap

  20. Training Plan Training outcome Assessment Training needs Assessment Training Attendance

  21. Resistance Management Plan

  22. Resistance Management Plan-Continued

  23. Resistance Management Plan-Continued

  24. Resistance Management Plan-Continued

  25. Coaching Plan

  26. Assessing the results

  27. Challenges & lessons learned

  28. Challenges & lessons learned -Continued

  29. Q & A Thanks

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