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Top Talent. Remarkable Results. AUTHENTIC COMMUNICATION. Presented by: Carolyn Eagen Consultant. Authentic?. Communication?. Genuine…. Communication is… v erbal and non-verbal. We are judged by… What When Where How …we speak and  act (including how  we look) 

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Presentation Transcript
slide1

Top Talent. Remarkable Results.

AUTHENTIC

COMMUNICATION

  • Presented by:
    • Carolyn Eagen
    • Consultant
authentic
Authentic?

Communication?

slide4

Communication is…

verbal and non-verbal

  • We are judged by…
  • What
  • When
  • Where
  • How
  • …we speak and act (including how we look) 
  • We judge others by…
  • What
  • When
  • Where
  • How
  • …theyspeak and act (including how they look)

We interpret the message and make inferences (often conclusions)  based on our observations and experiences with communication processes

a substantial portion of our communication is non verbal
A substantial portion of our communication is non verbal

*Often we communicate in non verbal ways using groups of behaviors.

  • Facial expression
  • Gestures
  • Body Language and Posture
  • Eye Gaze
  • Appearance
how do you create a genuine connection
How do you create a genuine connection?
  • Pay attention to nonverbal signs
  • Concentrate on your tone of voice when speaking
  • Use good eye contact
  • Ask questions – Temperature checks
  • Use signals to make communication more effective and meaningful
  • Consider context
slide7

Quality Communication…

Why?

  • Reduces conflict
  • Helps in achieving goals
  • Strengthens relationships
  • Improves job Satisfaction
  • Helps to save time
  • Easy promotions
slide8

Obstacles

  • Interpersonal Complications
  • Organizational Hurdles
  • Physical Barriers
slide9

Conducive communication culture

  • Mission/Vision
  • Management
  • Open Door
  • Method
slide10

The Prep Work

  • Purpose
  • Results
  • Audience
  • Timing
  • Place
slide11

The roles: Presenter and Audience

both should…

  • Know their role
  • Actively Listen
  • Be aware of Nonverbal cues
  • Know their stress level
  • Know their triggers
slide12

Feedback… is a 2 way street

  • Positive Process & Experience
  • Timely
  • Make it Regular
  • Be Specific
  • Use "I" Statements
  • Limit Your Focus
  • Follow Up
slide15

Top Talent. Remarkable Results.

For more information, contact

Carolyn Eagen, Consultant

Direct : 813-280-3030

ceagen@omniagroup.com

Your People. Discover Them. Understand Them. Evolve Them.

Facebook.com/omniagroup

Twitter.com/omniagroup

LinkedIn.com/in/omniagroup

www.omniagroup.com