Welcome to. Understanding Behavior and Appropriate Responses. LEADS TO. INTERPERSONAL EFFECTIVENESS. LEADS TO. SUCCESS. The Success Model. Two Indisputable Truths. We need each other. What we give to others, unconditionally , will always come back in equal or greater proportion.
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We need each other.
What we give to others, unconditionally, will always come back in equal or greater proportion.
What adjectives would you use to describe the people who seem to get under your skin most quickly … the ones you find it hardest to tolerate?
When it comes to the way you interact with other people, what would you like to be able to do better?
What would other people like to see you do better?
Behavior— What you say (verbal) and do (non-verbal)
Interpersonal Behavior— What you say and do when interacting with one or more people
SOCIAL STYLEsm— A particular pattern of actions that others can observe and agree upon for describing one’s behavior
Personality— The combination of ideas, values, hopes, dreams, attitudes, abilities, as well as the behavior that others can observe that encompasses everything a person is
A dimension of behavior that measures the degree to which others perceive a person as tending to ask or tell in interactions with others.
A dimension of behavior that measures the degree to which others perceive a person as tending to control or display their feelings and emotions when interacting.
Style Need— The general goal of each style, indicated by the observed behaviors associated with that particular SOCIAL STYLE Position.
Style Orientation— The typical/observed behavior of each SOCIAL STYLE, used to obtain the style need.
Style Growth Action— Those behaviors that are infrequently used in favor of the more preferred behaviors of each style; viewed by others as the greatest weakness of that particular style. Not taking our style growth action can lead to unproductive interpersonal relationships.
An exaggerated form of style behaviors used by a person to reduce tension within the relationship that caused the tension.
Level of Tension
Tension— A force which stimulates activity.
Backup Behavior — An exaggerated form of style behaviors used by a person to reduce tension within the relationship that caused the tension.
Need:To Be Right
Growth Action:To Declare
Growth Action:To Listen
Growth Action:To Check
Growth Action:To Initiate
the Minuses of each Social Style?
Versatility— A measure of the level of social endorsement accorded to an individual by others.
4.Do Something for Others
- Facially animated
- Inflected voice
- Direct eye contact
- Rigid posture
- Leans forward
Indirect eye contact
Leans backUnder-The-Bracket Model
I like him.
He annoys me.
She interests me.
He irritates me.
I distrust her.
I hate him.
I trust him.
· Task Subjects
· Rigid Posture
· Less Hand
· Controlled Facial
· More Hand
· Animated Facial
· People Subjects
· Casual PostureUnder-The-Bracket Behaviors
· Slower Pace
· Fewer Statements
Relaxed Use of
· Quieter Volume
· Leans Back
· Indirect Eye Contact
· Faster Pace
· More Statements
· Directive Use of
· Louder Volume
· Leans Forward
· Direct Eye Contact
4. Helpotherstake theirGROWTHACTION.
Name of other person: ___________________________________________________________
Other’s Style:Driving Expressive Amiable Analytical
Other’s Need: Personal Personal
Results Approval Security To Be Right
Orientation: Action Spontaneity Relationships Thinking
Action: To Listen To Check To Initiate To Declare
Growth Action: To Listen To Check To Initiate To Declare
I will acknowledge his/her style need by: ____________________________________________
I will encourage his/her style orientation by: _________________________________________
I will take my growth action by: ___________________________________________________
I will help him/her take his/her growth action by: _____________________________________