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Kathleen Voss Teacher @ Fox School of Business at Temple University
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KATHLEEN VOSS – Temple University Talent Management Executive Experienced in Business, Consulting and Academics. I can provide multiple perspectives and apply innovative solutions to address the opportunities presented in the current economic climate to attract and retain top talent. My areas of focus include: Executive and Employee Assessment Employee Engagement Succession Planning High Potential Development Talent Brand Experience Design Organization Design PROFESSIONAL EXPERIENCE CCHP Consulting, LLC Principal Philadelphia, PA 2012-present Founder of startup talent assessment and HR consulting firm, partnering with organizations to design and implement talent assessment tools and candidate experience strategies Conduct trend, ratio, and other relevant analyses to improve sourcing and assessment outcomes and reduce costs Build and implement assessment and selection processes that create positive candidate experiences while differentiating job essential skills and experiences. More than 70 successful hiring and onboarding outcomes to date. Design, administer and analyze employee engagement and pulse surveys and facilitate action planning that produced increased employee retention and satisfaction. Design and deliver impactful online learning to improve leadership and team effectiveness and to build skills to reduce unconscious bias and uncivil workplace behaviors. Fox School of Business, Management Department, Temple University Associate Professor Assistant Professor Teach Leadership, Management, Ethics and Talent Acquisition and Talent Management courses at undergraduate and graduate levels Academic Director, M.S., Human Resource Management Chair, Faculty Development Committee Philadelphia, PA2014-present (2021-present) (2015-2021) Academy of Management Peer reviewer -Social Issues in Management, Management Consulting (2018-present) Right Management Vice President, Senior Consultant Philadelphia, PA 2006-2012 Created and implemented custom, innovative Talent Assessment, Succession Planning and Leadership Development solutions, tools and processes for Fortune 100 companies. Responsible for client portfolio of $3M (I can’t remember). Designed and delivered Executive Leadership plan to assess and promote high potential leaders to meet current and future business needs. Global subject matter expert for succession planning, executive development and executive assessment; responsible for developing our philosophy on these product areas as well as developing innovative solutions to generate revenue and gain market share Designed and delivered Right’s first CEO selection assessment process, and 2 subsequent CEO assessment processes The Vanguard Group Senior Manager, Leadership Assessment and Development, Human Resources Malvern, PA 2005-2006
Led assessment, leadership effectiveness and organization design initiatives that sustain diversity and effectiveness throughout 10,000-person organization. Implemented Organizational Assessment and Exit Interview Processes and Recommendations to identify key retention issues and reverse increasing turnover. Recommendations resulted in 8-9 % improved leadership satisfaction ratings. Designed, validated and implemented competency based Early Talent Identification assessments and development process to build our leadership pipeline and increase our internal promotions. AstraZeneca Pharmaceuticals Senior Manager, Leadership Assessment and Development, Human Resources Wilmington, DE 2003-2005 Worked with business leaders to prioritize Leadership Assessment and Development strategies, processes and tools that drove business results throughout 60,000-person global workforce. Delivered global executive development programs and assessed and coached more than 75 executives worldwide Created new manager identification and on boarding programs and tools to effectively fill more than 100 position openings. University of Pittsburgh Director, Organization Development, Selection and Assessment Methods, Human Resources Pittsburgh, PA 1998 - 2003 Designed, implemented and managed all aspects of complex human resources and organizational change projects to improve profitability, ensure effectiveness and reduce legal risks. Responsible for more than 50 organization development projects each year. Increased utilization and accuracy of performance appraisal process through design of competency-based performance management system, including training more than 400 supervisors and 3000 employees. Improved legal defensibility and reduced potential risk through development and implementation of comprehensive job analysis/capacity analysis processes. PRESENTATIONS & PUBLICATIONS Northeastern Association of Business, Economics and Technology: “Exploring the relationships of human resource professional demographics and need for approval to frequency of self-reported observations of female-female workplace bullying” (2018) Lehigh Valley SHRM Conference: “Executive Assessment Trends” (2011) Lehigh Valley SHRM Conference: “Finding the Talent you need” (2010) Delaware Bankers Association “Winning the War for Talent” (2009) Delaware CEO Forum: Executive Transition: Finding and Landing your next career path” (2009) Voss, K. (2008). Preparing for retiring boomers with strategic succession planning. Right Communique 12(4), 1-5. ADDITIONAL ACADEMIC EXPERIENCES AND CERTIFICATIONS Certified Executive Coach 2007-present Fox Online Instructor Certification 2015-present School of Management, Rutgers University Camden, NJ Adjunct Lecturer (2014-2015) Graduate School of Public and International Affairs, University of Pittsburgh Pittsburgh, PA Part-time Lecturer, Leadership and Organizational Behavior (1998-2003) EDUCATION Ph.D. Industrial and Organizational Psychology Grand Canyon University Scottsdale, Arizona 2017
Research Topic: uncivil workplace behavior, gender issues in the workplace, workplace bullying M.S. Library Science University of Pittsburgh Pittsburgh, PA 1995 B.A. Business and Political Science University of Pittsburgh Pittsburgh, PA 1988