Important!

1. CFO3 Launch EventsNOMS CFO Provision for the ESF 2014-2020 Operational ProgrammeMark Nickson (Head of NOMS CFO)

2. Important! This procurement and any subsequent contract award are subject to EU Commission sign-off of the ESF 2014-2020 Operational Programme for England

3. NOMS • NOMS is an Executive Agency of the Ministry of Justice (MoJ) • NOMS role is to commission and provide offender management services in the community and in custody • NOMS works to protect the public and reduce reoffending by delivering the punishment and orders of the courts and supporting rehabilitation by helping offenders to reform their lives. • Reducing re-offending remains a key objective. A significant part of meeting that objective comes from both the provision of skills, training and support mechanisms which increase the employability potential of offenders / ex-offenders and ensuring that they are connected directly to mainstream support and employment opportunities. • Policy and strategy for NOMS is set centrally and delivered through Private Sector suppliers and Public Sector prisons. This mix of national direction and local delivery is reflected in the structures of the NOMS Co-Financing Organisation (CFO). Policy Leads, Operational Performance Managers and Contract Managers work closely with national and local stakeholders to ensure complementarity of the provision of the Authority with that of other Agencies. • NOMS is responsible for 102 Public Sector prisons, 14 privately managed prisons operating under contract, 21 Community Rehabilitation Companies and the retained National Probation Service (NPS) • NOMS also manages partnerships with a range of public and third sector partners including police, local authorities, health and education providers and organisations across the voluntary and social enterprise sectors.

4. NOMS CFO • A key objective for NOMS is the reduction of offending • Helping ex-offenders secure employment significantly impacts upon NOMS ability to meet that objective • Can only be achieved through strong partnerships with public, private and third sector organisations • Co-Financing programme allows NOMS to fund activities to engage and motivate offenders thus increasing their ability to access mainstream services and employment opportunities

5. NOMS CFO traditional target group Skilled, qualified but unemployed DWP… TR Unqualified, unskilled and unemployed SFA… Unskilled, unqualified, de-motivated, drugs / alcohol issues, behavioural issues, debt problems, accommodation problems. NOMS CFO Hard to help group who are currently not able to access mainstream provision, and are therefore unable to return to the labour market.

6. How NOMS CFO integrates with existing and planned provision Prison (70% starts) Community (30% starts) Mainstream Provision in prison (including TR) Work Programme / TR Programme NOMS CFO works with hard to help groups, referring them to mainstream provision as appropriate (as per the current delivery model). This ensures the correct intervention at the right time. A high percentage of participants should be ready for mainstream opportunities on release. If participants are not ready to engage with the mainstream, the CFO will continue to work with them, addressing offender specific needs. Fewer community starts will be required, to ensure there is no duplication of delivery between NOMS CFO, the WP and TR. This TTG model should deliver a balanced 50:50 caseload between custody and community.

7. NOMS CFO - Where we fit Education & Training Wider health provision Housing CFO Case Worker Action Plan Offender focused employment services VCSE sector Counselling Mentoring Drug & Alcohol Interventions TR / WP

8. The NOMS CFO Process ASSESSMENT Offenders are assessed as having significant barriers to employment (accommodation, drugs, health issues etc) ACTION PLAN The NOMS CFO Case Worker creates an action plan with the participant which aims to address their multiple barriers. REFERRALS The Case Worker begins work on the action plan, making referrals where appropriate and completing actions themselves REVIEW The Case Worker continually re-assesses the action plan to make sure that it is appropriate and achieving its aim. PROGRESS As the barriers to employment begin to be addressed, the case worker will begin to focus on moving the participant into employment or education. OUTCOMES At the end of the project participants either enter employment, education or are more able to engage with mainstream employment initiatives

9. CFO3 Launch EventsNOMS CFO Provision for the ESF 2014-2020 Operational ProgrammePhilippa Lyon (NOMS CFO ESF Policy Lead)

10. Changes to European Funding • Alignment of funding streams under a ‘Common Strategic Framework’ for the 2014-2020 funding period • NOMS CFO will be part of the ESF 2014-20 Operational Programme – has achieved ministerial and NOMS sign off • 39 Local Enterprise Partnerships playing a significant role in administration of funds • Changes for other co-financers such as DWP and SFA (and Big Lottery from 2014) to become Opt-in Organisations required to negotiate funds from LEPs • Operational Programme must be signed off by European Commission prior to any confirmation of funding – expected late 2014

11. Alignment considerations • Most significant change - Rehabilitation Programme and impact of TTG providers in custody and community • Custodial reviews – women, young adults and youth custody • DWP Work Programme – to continue as per current arrangements where offenders can participate in both • 39 Local Enterprise Partnerships (LEPs) – drive for localism • Partnership work with Opt-in Organisations (DWP, Big Lottery, Skills Funding Agency) • Delivery - overall aim will be to continue preparing offenders for ETE and mainstream provision (potentially at an earlier point in sentence)

12. NOMS & Local Enterprise Partnerships • LEPs aware of the NOMS position in the ESF Operational Programme • Ongoing liaison with LEPs to complement other relevant ESF delivery at local level and inform NOMS CFO specifications • Information on ‘opt-in’ activity from DWP, SFA and Big Lottery regarding offender provision • LEPs asked to inform NOMS CFO regarding planned offender activity to avoid duplication • LEP offender activity likely to focus in the community

13. CFO Round 3 -Delivery focus • Social Inclusion priority rather than employment • ESF priorities – women, young people, over 50s etc • Additional delivery and wider potential reach in terms of provision – accommodation, families provision, young people, health, education & training • Focus remains on engagement and support to access mainstream i.e. readiness for TR and WP • Hard-to-reach cohort (2-5 groups per region) to be chosen in consultation

14. Delivery focus (continued) • Potentially increased prison focus to complement Rehabilitation Programme – assumption that 70% custodial starts and 30% community, with overall delivery 50:50 • Delivery sites – custody and community • Through the gate element to continue where needed (specialist assistance) • CATS – one version of the truth • Geographical split – ESF contract areas

15. Consultation • Market engagement • Internal / external stakeholders • Strategic links to improve delivery of offender services - between prisons, CRCs, the National Probation Service and youth offending services and across government partners including BIS, the Skills Funding Agency, DWP and the Youth Justice Board (YJB). • Specification feedback • Finalising the requirement • Next steps

16. CFO3 Launch EventsNOMS CFO Provision for the ESF 2014-2020 Operational ProgrammeBill Spiby (NOMS CFO Lead Manager (Corporate)

17. NOMS CFO Contracts (2015 - 2020) • ESF Co-Financing allocation = circa £131m • Increase in ring-fenced elements • ECA’s split to reflect prison population • Provision contracted for approx 70,000 participants • Providers paid combination of monthly profiled costs (48.5%), DAF (3%) and on achievement of starts (13.3%), participant feedback (2.8%) and both securing employment (9.1%) and range of supportive measures, short courses and achievements (23.3%) outcomes

18. Financial Allocation • North East £8,535,577 • North West £18,358,652 • Yorkshire & Humberside £13,722,646 • East Midlands £13,444,587 • West Midlands £13,591,200 • East of England £11,225,168 • South East £16,267,309 • London £11,656,581 • South West (excluding Cornwall) £8,478,280

19. Delivery Model • Long contracts (5+ years) • A single prime provider or consortia lead per region • Fixed case management model • Delivered through CATS • Link to Offender Management arrangements • Currently 70:30 community/custody split • 2015 onwards 30:70 community/custody split • Challenging targets for women and disabled offenders • Mentoring, social enterprise and help for veterans • from 2015 also, Accommodation, Family Links/Visitors Centres, 16-18 year olds part of core provision in specific regions • Intensive delivery to extremely hard-to-help groups

20. Hard to Help Groups

21. Participant Pathway • Focus on the Social Inclusion Priority group • More Prison delivery • Increases Payment by Results element • Drives provider behaviour • Minimises reconciliation • A holistic delivery model recognising distance of participants from the mainstream

22. PbR Payments – Participant Pathway • Enrolment • Assessment • Action Plan • DI Checks • Core Activity • Supportive Measures • Short Courses • Achievements • Review • Interview • Secured Employment • Sustained Employment 13 Weeks • Sustained Employment 6 Months • ParticipantFeedback

23. PbR Payments – Participant Pathway • Each stage of the Pathway must have been reached before moving on / receiving payment for the next stage • No payment for Assessment, Action Plan, Data Integrity Checks, Core Activity, Reviews, Interviews or Sustained Employment – Although relevant stage must be completed in order to move onto payment stages • 100% QA checks at all payment stages

24. Enrolment • Attachment fee • Evidence Requirement • 100% DI check • Paperwork reviewed by DI team monthly • Consent form, eligibility form (Non EU evidence), proof of NINO • No payment is made until all paperwork is QA’ed

25. Assessment • Does the CATS assessment show significant barriers in ETE plus other resettlement pathways (i.e. bottom of the triangle) • Everyone must have an employment need • Must have a need in: • Housing, Financial Status, Health, Alcohol, Drugs, Relationships, Attitude and Life skills

26. Core Activity • Two (or more) of the less structured supportive outcomes • To include • Motivational courses, advice, signposting, CVs, job search, mock interview, obtain ID/bank accounts… • There is no payment attached to this • Evidence requirements • Notes to support • Additional details on CATS

27. Supportive Measures • One (or more) structured supportive measures • To include • Specialist Support Referrals and Attendance • Work Placement/Tasters/Voluntary work taster • Mentoring • Evidence Required • 100% check sent to DI team • No payment is made until all paperwork is QA’ed

28. Short Courses • One (or more) short course – more than 10 hours; less than 1 week • To include • First Aid at Work • Lantra Highways Course • Recycling Operations • Introduction to Construction • Health and Beauty • Evidence Required • 100% check sent to DI team • No payment is made until all paperwork is QA’ed

29. Achievements • One (or more) educational/vocational course (more than 1 week), Personal and Social Development or Voluntary Employment • Evidence Required • 100% check sent to DI team • No payment is made until all paperwork is QA’ed

30. Interview • Have attended an interview • Have a job offer • Evidence requirements • Letter/e-mail of confirmation • 100% check sent to DI team

31. Secured Employment • Evidence that the participant has started employment • Evidence requirements • Payslip etc • 100% check sent to DI team • No payment is made until all paperwork is QA’ed

32. Sustained Employment • Evidence that the participant is still in (any) employment at the: • 13 week point • 6 month point • No payment attached

33. Participant Feedback • A target of 85% of the starts to have a feedback interview • Interview template will be supplied to providers • Can be conducted at any point after Core Activity has taken place

34. Indicative Demographics • Disabilities/health conditions – 22% • Over 50s – 6% • Ethnic minorities – 23% (regional variations) • Female – 12% • NEETS – 12% • Veterans – 5%

35. CFO3 Launch EventsNOMS CFO Provision for the ESF 2014-2020 Operational ProgrammeSimon Ambrose (MoJ Senior Procurement Category Manager: ESF)