1 / 7

Avaya IP Office “Convergence in a Box”

Avaya IP Office “Convergence in a Box”. IP Office Microsoft™ CRM Integration. IP Office Microsoft™ CRM Integration. The IP Office Microsoft™ CRM Integration software harnesses the capabilities of the Microsoft™ CRM Applications and IP Office.

kaden-bradshaw
Download Presentation

Avaya IP Office “Convergence in a Box”

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Avaya IP Office “Convergence in a Box”

  2. IP Office Microsoft™ CRM Integration

  3. IP Office Microsoft™ CRM Integration • The IP Office Microsoft™ CRM Integration software harnesses the capabilities of the Microsoft™ CRM Applications and IP Office. • IP Office Microsoft CRM application uses Microsoft CRM to show caller information via screen popping and outbound call management

  4. Contact and Account Out Dialing To use the Out Dialing capability of the IP Office Microsoft CRM application, select the individual you want to call. You can call by phone number details.

  5. Screen Popping • The IP Office Microsoft CRM Integration software allows the incoming call details to be screen popped to the desktop of your PC • Either Known Contact / Account • Or unknown Contact / Account

  6. Screen Popping - Known Contact or Account

  7. Screen Popping - Unknown Contact or Account

More Related