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What is Avaya AuraTM Contact Centre?. Fully blended, SIP and SOA based multimedia contact centreEvolved from Nortel Contact Centre 6.0/ 7.0Fully re-branded as Avaya, and now an integral part of the Avaya architectureStrategic solution going forward for Avaya Multimedia Contact Centreplan is to ultimately replace Interaction CentreSupports CS 1000 (AML

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