Booking an Appointment in CHCS December 17, 2012 - PowerPoint PPT Presentation

junior
slide1 n.
Skip this Video
Loading SlideShow in 5 Seconds..
Booking an Appointment in CHCS December 17, 2012 PowerPoint Presentation
Download Presentation
Booking an Appointment in CHCS December 17, 2012

play fullscreen
1 / 23
Download Presentation
Booking an Appointment in CHCS December 17, 2012
418 Views
Download Presentation

Booking an Appointment in CHCS December 17, 2012

- - - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript

  1. Booking an Appointment in CHCS December 17, 2012 Implementation and Training Directorate Delois Klemm, Director 703-882-3918; delois.klemm@tma.osd.mil Ronald Anderson, Deputy Director, Garrison Products 703-882-3950; ronald.anderson@tma.osd.mil

  2. Physician Menu Type “MCP”; ENTER Type “MCP”; ENTER

  3. Managed Care Program Menu (MCP) Type “HMCP”; ENTER

  4. Health Care Finder Menu (HMCP) Type “BHCF”; ENTER

  5. When prompted to select the patient’s name, use one of the following: • Type in the First letter of the last name and the last four of the Sponsor’s SSN. ENTER • Type in the last name,first name (with no spaces). ENTER • Type in the last name. ENTER

  6. Type in the number that corresponds to the correct patient; ENTER

  7. If the patient is part of a family, CHCS will ask you to verify the sponsor’s name. It should be defaulted to the correct sponsor; ENTER

  8. Option 1: DEERS Ineligible Patient If you get this screen and the patient is not an emergent/urgent case, refer the patient to DEERS. ENTER to exit the appointment module. If the patient is an emergent/urgent case, type “Y”; ENTER

  9. Option 1 Cont… Type in the Override Code; ENTER If you don’t know the correct code to use, type “??”; ENTER to view a list

  10. Once your cursor is on Exit; ENTER

  11. Defaulted to booking the appointment; ENTER Type in other letter options for other functions.

  12. Use F11 to select all to narrow your search, or individually select specific criteria with the END key; ENTER

  13. You must select at least Access to Care Category. Here, we’ve also selected Provider. Type in the Provider’s name; ENTER

  14. Type “??” to view a list; ENTER or Type in the desired appt. type; ENTER

  15. Option 1: Select from the list Use END key to select the desired appt; ENTER If you want to view more appointments, ENTER

  16. Option 2: View all Appointments ENTER to view all appointments for this provider.

  17. Use END key to select the desired appt; ENTER

  18. Defaulted to Book Appt; ENTER

  19. ENTER. For Appointment Comment, type your Three (3) initials; ENTER. Type Reason for Appointment; ENTER.

  20. ENTER if everything is correct, type “A” to cancel or “E” to make changes.

  21. Defaulted to No; ENTER If “Yes”, type “Y”; ENTER and fill out follow-on screen.

  22. ENTER to print, or type “N”; ENTER

  23. ENTER if you are finished;.