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Enhancing Perception in Professional Communication by Dr. Fatma Al-Thoubaity: Strategies to Prevent Misunderstandings

Learn the process of perception in communication, including selection, organization, and interpretation. Discover how to prevent misperceptions and misunderstandings, be more persuasive, and use feedback effectively. Improve cross-cultural communication, avoid stereotypes, and establish connections for clearer interactions. Enhance your communication skills for a successful professional environment.

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Enhancing Perception in Professional Communication by Dr. Fatma Al-Thoubaity: Strategies to Prevent Misunderstandings

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  1. Perception in professional communication DR/FATMA AL-THOUBAITY SURGICAL CONSULTANT ASSISSTANT PROFESSOR

  2. To prevent misperceptions & misunderstanding . • To be more persuasive.

  3. Perception • The process of selecting ,interpreting information in order to give personal meaning to the communication we receive.

  4. The perception process • Selection. • Organization. • Interpreting.

  5. People develop their perceptions based on their background,values and experiences.

  6. Selection • Sorting of one stimulus from another (deletion).

  7. organization • Categorizing of stimuli in our environment in order to make sense of them.

  8. Interpretation • Assigning of meaning to stimuli.

  9. Selection • Selective exposur. • Selective attention. • Selective retension.

  10. organization • Closure (filling in details to appears complete ). • Proximity (the grouping of two or more stimuli that are close to one another. • Similarity (the grouping of stimuli that resemble one another in size,shape,colour or other traits.

  11. Interpretation • Based on past experience (the more familiar the less ambiguous). • Based on new situations (others may not always agree with you & almost every issue has many sides. • Based on other openions (our perceptions are often altered or influeneced by how and what others communicate to us.

  12. How to prevent misperceptions and misunderstanding • Avoid use of equivocal terms (words with more than one meaning). • Avoid use of professional jargon • Use simple ideas. • Use simple words. • Recognize the differences in cross-cultural styles of speaking. • Avoid stereotypes:elder people can not hear well.

  13. Women talk more • Establish connections. • Establish good will. • Show support. • Establish community.

  14. Men talk in style • Focuses on the task at hand. • Focus on reporting. • Focuses on asserting control over the situation.

  15. Using feedback to verify perceptions

  16. The five important points to be more persuasive • Anticipate different perceptions. • Be aware of stereotypes . • Ask for feedback. • Provide feedback. • Evaluate your level of trustworthiness,competence and personal dynamism as perceived by others.

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