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Job design. What is job design and why is it important? What are the approaches used in designing jobs?. Job design. What is a job? What is job design? Job design approaches Scientific management approaches. Psychological approaches. Scientific management approach .
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Job design • What is job design and why is it important? • What are the approaches used in designing jobs?
Job design • What is a job? • What is job design? • Job design approaches • Scientific management approaches. • Psychological approaches.
Scientific management approach • A.K.A. as industrial engineering. • Focus on efficiency. • Job simplification is one method.
Psychological approach • Motivation results from work that provides intrinsic rewards. • These rewards satisfy higher-order needs of esteem and growth. • The job characteristics model follows the psychological approach to work redesign (see Exhibit 14.8). • Core job dimensions • Critical psychological states/outcomes • Employee growth-need strength.
Core job dimensions • Examine job traits to determine job’s motivational potential. • Skill variety • Task identity • Task significance • Autonomy • Feedback
Skill variety • Number of different skills and talents required. • Job rotation is one method.
Task identity • Degree to which an employee performs a total job with a recognizable beginning and end. • Job enlargement is one method.
Task significance • Degree to which the job is perceived as important and having impact on the company or consumers. • Job enlargement can also increase task significance.
Autonomy • Degree to which the worker has freedom, discretion, and self-determination in planning and carrying out tasks. • One method that attempts to increase job autonomy is job enrichment.
Feedback • The extent to which the job provides information back to the employee about his/ her performance. • When job design itself cannot provide direct feedback, need to obtain feedback from supervisors or peers.
Critical psychological states/outcomes • Intrinsic rewards from job traits • Skill variety, task identity, and task significance-> experienced meaningfulness of work. • Autonomy -> experienced responsibility. • Feedback -> knowledge of work results. • The psychological states leads to personal and work outcomes
Employee growth-need strength • Moderating factor: people have different needs for growth and development.