CONFLICT MANAGEMENT AND RESOLUTION. Presented by: Akinola Richardson Rahul Oswal Vinay S. Dashora Zekil Patel. Conflict. Happens when two or more perspectives and opinions are contradictory in nature and haven't been aligned.
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CONFLICTMANAGEMENT AND RESOLUTION
Vinay S. DashoraZekil Patel
Weak / Change in Leadership
Insufficient knowledge of the dynamics of
corporate management changes.
Unreasonable deadlines and other
Identifies and clarifies important issues.
Helps solves the organization’s problems
Results in “something for everyone”
Creates means of communication
Encourages cooperation and collaboration
Builds/strengthens interpersonal skills.
Negatively impact employee morale.
Causes inappropriate behaviors.
Polarizes people and groups within the
Jeopardizes collaboration among team
Creates tension in the work place.
what they help create.
following policy .
The other person is a human being with hopes and dreams too. Respect this person and attack the PROBLEM.
Invent options for mutual Gain, no selfish acts.
Raise issues clearly, and with respect.
Avoid “win-lose” statements.
Question your own perspective.
Assume the other person will NOT change.
The person is not the Problem, It’s the
issue at hand.
The Ambani Brothers, Reliance Industries, India.
1. Lee Iacoca, an autobiography.
2.Conflict of the Ambanis.