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We wanna’ be together Marjorie Marsden, Tenant Board Member Deputy Chair of Board

We wanna’ be together Marjorie Marsden, Tenant Board Member Deputy Chair of Board Vicky Bannister, Director of Housing Management. Business as usual. Wigan and Leigh Housing Board Elected tenant board members Tenants largest group on the Board Area Forums 52 Tenant Groups

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We wanna’ be together Marjorie Marsden, Tenant Board Member Deputy Chair of Board

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  1. We wanna’ be together Marjorie Marsden, Tenant Board Member Deputy Chair of Board Vicky Bannister, Director of Housing Management

  2. Business as usual • Wigan and Leigh Housing Board • Elected tenant board members • Tenants largest group on the Board • Area Forums • 52 Tenant Groups • Over 450 active tenants

  3. Real influence Board Tenants

  4. A natural progression • Working together to get messages across

  5. Getting the message across Val was interviewed by the local paper Real Life stories

  6. National coverage • Used links with press • Channel 4 • BBC

  7. Channel 4 visited tenants to get their accounts National coverage

  8. You Tube

  9. Welfare is changing

  10. Benefits of being online BBC Manchester interview as part of Get Online Week

  11. What online presence do we have? • Interactive online services • Launched a smartphone app • Facebook • Twitter • Tested use of Yammer • YouTube videos • Now 100% HB claims online • Uptake by residents • Digital Inclusion officer • Increased use of text • Get Online training courses

  12. Questions • Vicky Bannister, Director of Housing Management • @vmbannister • V.bannister@walh.co.uk • Marjorie Marsden, Deputy Chair WALH

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