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Explore the impact of physiological functioning on employee health in organizations, including hormone levels, cardiovascular processes, immune system, and physical symptoms. Discover how job stress, organizational justice, and social support influence physiological processes, leading to outcomes like productivity, absenteeism, and safety behavior. Learn about interventions such as management training and resilience training to promote well-being and productivity in the workplace.
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Zhen Zhang and Michael J. Zyphur NUS conference: Biological Basis of Organizational Behavior Chapter 10 Physiological Functioning and Employee Health in Organizations
Work and Your Biology Organizational Interventions • Organizational support • Management training • Resilience training Individual Differences • Trait PA and trait NA • Power distance orientation Work Environment • Job stress • Organizational justice • Work events • Social support Physiological Processes • Hormone level (e.g.,cortisol) • Cardiovascular processes (e.g., blood pressure) • Immune system • Various physical symptoms Work Outcomes • Productivity • Voluntary/involuntaryabsenteeism • Burn-out/ turnover • Safety/ anti-social behavior/ substance abuse
Person-Environment Fit • Environment evolving faster than physiology • working with unknowns, unequal power, job demands • work hours, “work” vs. “life”, less community • individualized responsibility • we aren’t made for this! • So what should we study? • job stress, justice, emotion-laden events • social support during and after work
Key Physiological Variables • Hormone Level (Neuro-endocrine System) • cortisol, testosterone, and oxytocin • strongly influenced by environmental and experiential factors • Cardiovascular Processes • Blood pressure • Heart rate • Coronary heart disease
Key Physiological Variables • Immune System • Three key immunoglobulins: IgA, IgM, and IgG • Physical Symptoms • pain, infections, fatigue, insomnia sleep
Antecedents of Physiological Functioning • Job Stress, Job Demands, & Control • Organizational Justice • Work Events • Coworker and Supervisor Support • http://www.youtube.com/watch?v=3xk5RXb7X-c&NR=1
Outcomes of Physiological Functioning • Increased Health Care Cost • Elevated cortisol after work explains 25% of costs • Decreased Productivity and Absenteeism • Unsafe Behavior and Substance Abuse
Organizational Interventions • Change existing jobs or policies • Enhance positive moods • http://www.youtube.com/watch?v=DNeRM9VQ_F8&NR=1 • Management training • Employee training (Meditation and mindfulness)
Implications • Group-level process • Measurement issues • Positive organizational interventions • Refocus on well-being • The point of economics: utility! • Should be a focus of management science